Angela Douglas

Esthetician

Skin Solutions Dallas

06.2012 - 08.2023

Demonstrated strong organizational and time management skills while managing multiple projects.
Worked well in a team setting, providing support and guidance.
Developed strong communication and organizational skills through working on group projects.
Demonstrated leadership skills in managing projects from concept to completion.
Adaptable and proficient in learning new concepts quickly and efficiently.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Identified issues, analyzed information and provided solutions to problems.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Proven ability to develop and implement creative solutions to complex problems.
Resolved problems, improved operations and provided exceptional service.
Recommended and performed microdermabrasion, peels and laser treatments.
Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
Educated guests on current promotions, events and services within store or salon.
Enhanced spa revenue through upselling additional services and retail products during consultations.
Informed guests of appropriate products available to increase retail sales.
Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Suggested appropriate therapy based on current health of client.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Welcomed clients arriving for appointments.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Educated patients on treatment options.
Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
Provided clients with knowledge of all cosmetic services being provided.
Stocked treatment rooms with proper supplies.
Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Recommended retail products for at-home use.
Advised clients on proper home-care regimens.
Resolved customer complaints and facilitated conflict resolutions.
Gained knowledge of facial massage techniques and skin care product ingredients.
Explained benefits of skin care products to clients.
Reinforced customer selections by reviewing use and benefits of chosen products.
Collaborated with medical professionals such as dermatologists or plastic surgeons when necessary for clients requiring advanced skincare treatments.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Consistently met or surpassed monthly sales goals by promoting exclusive promotions or limited-time offers effectively to clients.
Assisted in developing monthly promotional campaigns to attract new clients.
Fostered friendly, warm, and exceptional customer experience.
Cleansed, exfoliated and moisturized customer skin.
Analyzed skin condition and made appropriate product recommendations.
Created repeat business by developing long-term relationships with regular customers.
Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Performed consultations for patients before scheduling treatments.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Paid attention to detail while completing assignments.
Discussed procedures and treatment options with clients.
Developed customized facial treatments for individual clients to address specific skin care needs.
Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
Handled busy schedules and stayed on top of key deadlines.
Executed laser hair removal and microdermabrasion procedures.

Summary

Overview

Work History

Esthetician

Education

Master in Skin - Master Aesthetician

Cosmetology - Aesthetician

High School Diploma -

Skills

New

Timeline

Esthetician

Master in Skin - Master Aesthetician

Cosmetology - Aesthetician

High School Diploma -

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