Summary
Overview
Work History
Education
Timeline
Generic

Angela Drummond

Sterett,AL

Summary

Diligent Desired Position with strong background in providing personalized shopping experiences. Efficiently handled customer requests and curated product selections to enhance client satisfaction. Demonstrated exceptional communication skills and attention to detail in every interaction. Professional shopping expert with history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and curate product selections to enhance customer satisfaction. Known for collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service. Experienced with curating personalized shopping experiences to meet diverse client needs. Utilizes deep knowledge of online retail platforms to provide efficient and tailored product recommendations. Track record of building strong client relationships and ensuring high levels of satisfaction through excellent communication skills. Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Walmart
02.2023 - Current

I am responsible for picking the online orders

General Manager

Dunkin' Donuts
02.2022 - 09.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.

Education

Diploma - Required

Tarrant High School
Tarrrant Alabama
06.1989

Timeline

Online Personal Shopper

Walmart
02.2023 - Current

General Manager

Dunkin' Donuts
02.2022 - 09.2022

Diploma - Required

Tarrant High School
Angela Drummond