Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angela Dunn

Fallston,MD

Summary

Dynamic Realtor/ New Home Sales Consultant offering over 30 years of real estate experience, specializing in residential properties. Highly committed to providing expert recommendations regarding smart acquisition plans. Motivated real estate professional trained to connect clients, banks, lenders and investors. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

29
29
years of professional experience

Work History

Licensed Realtor

Berkshire Hathaway PenFed Realty
11.2012 - Current
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
  • Communicated with clients to understand property needs and preferences.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Collaborated with clients to learn and determine real estate needs.
  • Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Used DocuSign, Authentisign and Dotloop to create and prepare documents such as closing statements, purchase agreements and deeds.

Sales Consultant

Lennar
11.1994 - 10.2012
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Created detailed sales presentations to communicate product features and market data.

Education

Bachelor of Arts - Political Science

University of Baltimore
Baltimore, MD
05.1991

Skills

  • Financial Eligibility Analysis
  • Microsoft Dynamics
  • Court-Appointed Mediation
  • Escrow Processes
  • Home Evaluations
  • Mortgaging
  • Home Tours
  • Contract Negotiation
  • Market Research Data Entry
  • Negotiation
  • Client Needs Assessment
  • Prospecting

Accomplishments

  • Berkshire Hathaway Realty's Chairman's Circle Platinum.
  • Lifetime Member of the Million Dollar Real Estate Club
  • Numerous New Home Sales Volume Awards

Timeline

Licensed Realtor

Berkshire Hathaway PenFed Realty
11.2012 - Current

Sales Consultant

Lennar
11.1994 - 10.2012

Bachelor of Arts - Political Science

University of Baltimore

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Angela Dunn