Angela Durrett

Responsible for all aspects of the Facilities Department as well as multiple Administrative funtions for a 650,000 SF Distribution Center, including:

• Maintenance Staff
• Janitorial Staff
• Security Personnel
• Contracts and Contractors/Vendors
• Fire System
• Building Mechanicals
• Grounds
• Structure
• Safety and Safety Training
• Equipment and Equipment Training
• Utilities
• Budgets
• Purchasing & Accounting
• Employee Events
• Internal and External Audit Preparation
• Document Preparation, Retention, & Organization
• Employee Communications
• Employee Badges & Keys
• 150,000 SF tenant leased space

Built the Facilities program and team for Loloi Georgia beginning at pre-construction starting in 2018 and continuing to current. Everything listed above I either put in place for the facility or played a key role in implementing. I have continued to add and or help develop essential programs for safety, training, organization, documentation, purchasing, accounting, audit preparation and coordination and employee satisfaction.

Property Manager for 10 Commercial properties located in 10 different cities throughout North Texas. Properties included: New Construction Shopping Centers, Pre-Built Shopping Centers, Office Buildings, and Warehouse Buildings. Worked closely with VP and property owners to ensure properties were well maintained, appealing, and profitable.

• Traveled to each property either weekly or bi-weekly for property walks and inspections
• Met with contractors, vendors, and inspectors at properties as needed
• Met new tenants at newly leased spaces as well as departing tenants to receive keys upon move out
• Walked spaces after tenant move out to determine condition and possible charges/deposit deductions
• Met or spoke with tenants regarding issues requiring management attention
• Scheduled property repairs with maintenance personnel or vendors/Contractors
• Spoke with tenants regarding lease renewals as needed
• Prepared lease renewal contracts for multiple owners
• Prepared and distributed annual CAM/Tax escalation reports for all tenants
• Worked with VP to prepare annual budgets for all properties
• Worked with all contractors and vendors to stay within approved budgets and obtained owner approval as needed for any added expenses
• Work with contractors and vendors to obtain quotes for annual capital expenditures and service contract renewals
• Collected and processed tenant rents
• Payed invoices for property expenses
• Performed tenant lockouts as needed

While my primary function at The Tom Day Company was a Commercial Property Manager, I was also a licensed Realtor. I worked with residential home buyers and sellers as well as helped clients looking for residential lease properties. Although this was only a part-time aspect of my position, I brought in tens of thousands of dollars in additional revenue for The Tom Day Company.

Upon becoming a licensed Realtor, I worked for iLease, Inc. My main role was an Apartment Locator. I was successful in helping my clients find their perfect apartment home because I was confident in my thorough knowledge of all area markets. I also leveraged my experience in the apartment industry in order to relate to both my client's needs and those of the apartment community.

Property Manager of a 150-unit class A Luxury apartment community in the Knox-Henderson area of Uptown Dallas, TX. Worked with my team to keep resident retention extremely high. This allowed occupancy to remain at 95% - 100% at all times while leasing apartments at market rates. My team was also successful in keeping monthly rental delinquency at zero. Worked very closely with the property owners to ensure their satisfaction as well as the satisfaction of the community's residents.

• Managed a team of 5, including an Assistant Manager, a Leasing Agent, a Maintenance Supervisor, a Maintenance Technician, and a Porter.
• Interviewed, hired and trained office team members
• Met with Property Owners on a quarterly basis to review property and budget status and discuss future plans or visions for the property
• Worked closely with my Regional Manager and Property Owners to develop annual budget for property
• Obtained quotes from contractors and vendors to ensure budget was maintained as well as for approved capital expenditures
• Walked property on a routine basis to ensure proper maintenance and to address any issues in a timely manner
• Worked with my team, contractors, or the proper authorities to handle emergencies as needed
• Inspected apartments after residents moved out to assess condition, take pictures and determine any charges or deposit deductions
• Walked make-readies before new residents moved ins to ensure everything was up to standard and properly prepared
• Worked with maintenance to be sure all make-readies were properly scheduled
• Turned in daily, weekly, and monthly reports to my Regional Supervisor
• Completed and turned in time sheets for all team members
• Conducted annual reviews for all team members
• Conducted any disciplinary actions and completed paperwork for team members if needed
• Worked with assistant manager and leasing agent to plan and execute resident functions
• Met with regional manager and assistant manager to discuss rental rates and area market to determine any need for adjustments
• Attended neighborhood HOA meetings as needed
• Showed and leased apartments
• Drew up lease contracts and reviewed with lessees
• Worked with assistant manager to determine monthly renewals
• Met with residents as needed to answer questions or handle situations that might require management assistance
• Took and prepared service requests from residents as needed