Angela Earl

Ensured vacation rental homes were cleaned, maintained, and well-cared for prior to guest and owner
arrivals: performed light maintenance and repairs, pre-arrival inspections, and responded to guest(s) and
homeowners concerns via emails, calls and tickets.

Provided administrative services to new homes builders in the Greater Tampa Area: opening/
closing model homes and sales centers, greeted visitors, prospective buyers, real estate agents,
produced daily traffic reports.

Front Desk Receptionist for new home builder, provided administrative support to sales agents, design center, and management staff. Duties included greeting visitors to the model center, routing all phone calls, check-in/out overnight guests, producing weekly reports, FedEx, USPS, ordering office supplies, preparing/updating HOA documents/folders, etc.

• Personally addressed and welcomed 1000+ guests to business per day, improving overall customer service and engagement.
• Handled payment processing duties and provided customers with receipts and proper bills and change.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Input customer data registrations software and made immediate updates to reflect room changes.