Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Angela Eastman

Santa Barbara

Summary

Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and organizational goal attainment.


Overview

28
28
years of professional experience

Work History

Business Development Manager, ALD Pernod Ricard

Southern Glazers
02.2023 - Current

Manages two on premise sales teams consisting of a total of ten sales representatives.

  • Cultivates long term relationships based upon mutual trust to enhance market reach, drive revenue growth, and ensure organizational sales goals are consistenly met.
  • Manages business development in 50 designated key account in addition to supporting 12 sales people in 700+ team account from Simi Valley to Paso Robles.
  • Plans and successfully manages LFM and T&E budgets to ensure significant ROI.
  • Analyzes market trends and customer needs to identify new business opportunities and inform decision-making.
  • Plans and executes activations, tastings, promotions and events.
  • Awarded BDM of the Year from Southern Glazers 2024 and BDM of the year for FY24 from Pernod Ricard.

Fine Wine Account Manager

Estates Group of RNDC
07.2022 - 02.2023
  • Managed fine wine sales for on and off-premise accounts in Santa Barbara and Ventura Counties.
  • Developed strategic account plans, and buyer relationships to align customer needs with company offerings to drive growth.
  • Evaluated current and past business trends and formulates action plans to increase Business.
  • Collaborated with key brands and suppliers to ensure case depletion and placement goals were consistently met.

On Premise Beer, Wine, and Spirits Sales Representative

Wine Warehouse
10.2018 - 07.2022
  • Successfully pre-planned and maintained an account base of 180+ accounts from Carpenteria to Goleta with a focus on personalized customer service and relationship growth and development.
  • Consistently exceeded revenue, product placement and volume goals.
  • Partnered with suppliers to increase brand growth and recognition and overall footprint in the territory.
  • In 2021 grew revenue to a record-breaking level of over $2,100,000 for the territory, which had not been previously achieved in the area.

General Manager/Sommelier

Smithy Kitchen+Bar
01.2018 - 10.2018
  • Led concept development and marketing of a comprehensive food and beverage program for a 150-seat restaurant in a competitive market.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established vendor relationships to ensure best pricing on all food, beverage and dry goods.
  • Managed budget implementations, payroll employee reviews, training, schedules, and contract negotiations.
  • Developed high expectation, standardized operating procedures for front and back of house restaurant operations.

Restaurant Director/Sommelier

Belmond El Encanto
05.2017 - 12.2017
  • Led team development, recruitment and training of a 50+ member team to improve team performance and ensure employee retention.
  • Restructured restaurant operations in an environment that had run without management for over a year.
  • Directed operational strategies comprehensive employee training programs, resulting in a knowledgeable and skilled workforce dedicated to service excellemce.
  • Responsible for all beer, wine, liquor, dry goods, and equipment inventory and ordering, along with processing and reconciliation of all invoices.
  • Reservations and large party planning, communication, and floor mapping
  • Payroll and gratuity processing
  • Development of Forbes and LQA training curriculums
  • Food and beverage menu concept development.
  • Entertainment scheduling.

Food and Beverage Manager

Ojai Valley Inn and Spa
04.2015 - 05.2017
  • Led a 60+ person team training associates and integrating AAA five diamond and Forbes five-star standards into sequence of service on a consistent basis.
  • Management of all aspects of operations in Spa Cafe, Indigo Pool, Jimmy's Pub and Libbey's market. Outlets with revenues totaling more than three million dollars per year.
  • Successfully launch and managed two brand new outlets (Indigo Pool 4/15 and Libbey’s Market 3/16) with both outlets achieving beyond forecasted revenues, while maintaining exceptional ratings in guest service satisfaction surveys.
  • Development of cohesive training plans with all supporting materials for Indigo Pool, Jimmy’s Pub, and Libbey’s Café and Market.
  • Restructuring of operations in Jimmy’s Pub, leading to an increase in revenue, operational efficiency, guest satisfaction and associate morale.
  • Successful obtainment of budgeted and forecasted labor and revenue goals
  • Development of beer, wine and craft cocktail selections and menus.
  • Payroll processing and gratuity distribution
  • Evaluation and analysis of data from guest satisfaction surveys including identification of trends and development of measurable, objective based action plans.
  • Experience with SMS, Unifocus, HOTSOS, Ceridian Dayforce, Avero, and Infogenisis.

General Manager

Grapes and Hops
02.2014 - 04.2015
  • Responsible for ordering of all beer, wine, and food items, as well as the organization of purchase orders and the continual updates of all product pricing
  • Developed and trained staff members on thorough product knowledge, service and sales techniques, and exceptional guest service.
  • Created and maintained beer, wine, and food menus.
  • Continually monitored food and beverage sales, examined product mixes, and researched various food and beverage suppliers to ensure optimal product costs, sales and selections.
  • Created, promoted and maintained Facebook and Instagram social media accounts.
  • Managed entertainment schedule and promotions to increase revenue.


Bartender/Server/Floor Supervisor

Saloon BBQ Co.
05.2013 - 06.2014
  • Prepared and served craft cocktails, beer, shots, and wine in a high volume, high-energy atmosphere while ensuring a memorable quality guest experience.
  • Conducted weekly bar inventory
  • Ensured efficient and accurate cash handling procedures in a fast paced environment.


Certified Teacher for K-5th Grade

Dane Barse Elementary School
09.2010 - 06.2012


  • LEAP Gifted and Talented Program: Language Arts and Math Instructor
  • Full time art instruction for all students in grades Kindergarten through 5th grade.
  • Creation, and development of age appropriate, cross-curricular art lessons aligned with both Vineland Public Schools Curriculum and the New Jersey Core Curriculum Standards for Art.
  • Collaboration and communication with grade level teachers to jointly create interdisciplinary, multicultural, art lessons which reflected and expanded upon educational themes taught in classroom content areas.
  • Communication and formation of partnerships with a culturally and economically diverse community of students and parents in a Title 1 school.
  • Assisting students with special and exceptional needs in accordance with student 504 and IEP plans.
  • Integration of technology into the classroom including use of: ELMO document camera, LCD projector, interactive Smart Board, and Smart Notebook programs, pod casts, video clips, graphic design and word processing programs.
  • Managing art room supplies, supply budget and ordering.
  • Development and supervision of an after school art club for grades K-5.
  • Active member of the School Planning/Parental Involvement Committee.

Bartender/Trainer/Shift Leader

Conch Republic Seafood Company
11.2002 - 06.2007

Bartender & Manager

The Lazy Gecko Bar and Restaurant
03.2003 - 03.2006

Bartender Server and Corporate Trainer

Applebee’s Bar and Grill
05.1997 - 06.2002

Education

B.A. - Education and Studio Arts Minor in English

Rutgers University Camden
Camden, NJ

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Court of Master Sommelier's

Wine & Spirits Education Trust

Skills

  • Strategic business planning, analytics and execution
  • Team leadership
  • Customer service and relationship development
  • Sales and marketing
  • Mentoring and coaching
  • Goals and performance
  • Verbal and written communication

Timeline

Business Development Manager, ALD Pernod Ricard

Southern Glazers
02.2023 - Current

Fine Wine Account Manager

Estates Group of RNDC
07.2022 - 02.2023

On Premise Beer, Wine, and Spirits Sales Representative

Wine Warehouse
10.2018 - 07.2022

General Manager/Sommelier

Smithy Kitchen+Bar
01.2018 - 10.2018

Restaurant Director/Sommelier

Belmond El Encanto
05.2017 - 12.2017

Food and Beverage Manager

Ojai Valley Inn and Spa
04.2015 - 05.2017

General Manager

Grapes and Hops
02.2014 - 04.2015

Bartender/Server/Floor Supervisor

Saloon BBQ Co.
05.2013 - 06.2014

Certified Teacher for K-5th Grade

Dane Barse Elementary School
09.2010 - 06.2012

Bartender & Manager

The Lazy Gecko Bar and Restaurant
03.2003 - 03.2006

Bartender/Trainer/Shift Leader

Conch Republic Seafood Company
11.2002 - 06.2007

Bartender Server and Corporate Trainer

Applebee’s Bar and Grill
05.1997 - 06.2002

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Court of Master Sommelier's

B.A. - Education and Studio Arts Minor in English

Rutgers University Camden

Wine & Spirits Education Trust