Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Planned resident outings and special events to mark holidays and celebrate special occasions.
Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
Developed monthly life enrichment calendar and published electronically and in print.
Developed and lead intergenerational activities to encourage mental agility of patients.
Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
Maintained running inventory of supplies and purchases to monitor budget expenditures.
Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
Provided safe transportation to facilitate residents attending activities and events outside of facility.
Nursing Assistant
Adrian Bay
06.2015 - Current
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Help Desk Technician
TEK Systems Global Services
07.2013 - 10.2014
Provided basic end-user troubleshooting and desktop support.
Installed, modified, and repaired software and hardware to resolve technical
Explained technical information in clear terms to promote better understanding for non-technical users.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.