Angela Elliott
Maryville,TN
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 10+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
10
10
years of professional experience
Work History
Phlebotomist/Processor
Summit Medical Group Central Lab
07.2022 - Current
- Performed preliminary physical tests to accurately record results in patient history summary
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Measured vital signs and took medical histories to prepare patients for examination
- Documented notes during patient visits
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Identified patients using proper procedures prior to specimen collection
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
- Labeled blood vials with critical information like time of collection, date and patient name
- Used heel and finger stick methods to obtain blood from capillaries
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup
- Unbagging specimens from couriers that dropped off specimens for processing
- Collected specimen samples and transported to laboratory for processing
- Compiled and submitted data for demographic research
- Conducted various blood tests and updated results into paper and electronic charts.
Phlebotomist
Blount Memorial Hospital
Maryville, TN
06.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
Front and Back Office Medical Assistant
Well-Key Health
05.2021 - 07.2022
- Scheduled appointments for patients via phone and in person
- Performed preliminary physical tests to accurately record results in patient history summary
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Contacted pharmacies to submit and refill patients' prescriptions
- Organized charts, documents and supplies to maintain team productivity
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Efficiently performed insurance verification and pre-certification and pre-authorization functions
- Followed all principles of asepsis and infection control to meet patient safety guidelines
- Administered rapid tests such as COVID and Strep to help clinical staff assess conditions
- Contributed to office operations by triaging patients by severity of medical complaint
- Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Medical Assistant/Mobile Phlebotomist
TennCare Public Partnership
Nashville, TN
02.2014 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Diploma -
Karns High School
Knoxville, TN05.1995
Skills
- Patient Care and Safety
- Records Management
- Monitoring fluids
- Collecting vital signs
- Infection control procedures
- Medical terminology knowledge
- Patient relations
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Blood collection techniques
- Venipuncture Expertise
- Sample and specimen collection
- Specimen labeling procedures
- HIPAA
- Blood culture collection
- Capillary puncture
- Data Entry
- Specimen Preparation
- Paperwork Processing
- Infection Control
- Patient preparation
- Geriatric phlebotomy
- Butterfly Venipuncture
- Finger Stick Method
- Certified in CPR/AED
- Phlebotomy Technician
- Blood Culturing
- Lab Reporting
- Injection Administration
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Phlebotomist/Processor
Summit Medical Group Central Lab
07.2022 - Current
Phlebotomist
Blount Memorial Hospital
06.2022 - Current
Front and Back Office Medical Assistant
Well-Key Health
05.2021 - 07.2022
Medical Assistant/Mobile Phlebotomist
TennCare Public Partnership
02.2014 - 04.2022
Diploma -
Karns High School