Angela Ellsworth
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric and end of life healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide Preceptor
Residential Hospice
09.2018 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Improved patient comfort by providing compassionate and attentive care.
- Elevated quality of life for terminally ill patients through end-of-life care provision.
- Trained on-coming staff to company expectations and policy standards.
Certified Resident Care Associate
Trilogy
09.2015 - 09.2018
- Assisted residents with mobility, positioning, and transfers using proper body mechanics and equipment to maintain safety while promoting independence.
- Improved overall facility cleanliness by diligently performing housekeeping tasks and maintaining a safe environment for residents.
- Documented patient information and care activities in electronic health record.
- Maintained confidentiality of sensitive personal information while documenting detailed observations and reporting any changes in resident condition to supervisors promptly.
Dietary Aide
Medilodge Of Howell
11.2014 - 09.2015
- Followed all food safety regulations while preparing meals for patients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Deli Clerk
Kroger
07.2014 - 02.2015
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Assembly Line Production Worker
TRW Automotive
02.2014 - 07.2014
- Increased product quality through thorough inspection of assembled items before packaging.
- Generated and maintained accurate production records.
- Adjusted equipment to meet different productivity levels.
Wendy Crew
Wendy's
11.2009 - 02.2014
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
Deli Clerk
Meijer
09.2011 - 01.2014
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Education
Associate of Science - Healthcare Administration
Washtenaw Community College
Ann Arbor, MI06.2025
High School Diploma -
Fowlerville High School
Fowlerville06.2010
Skills
- Patient relationship building
- CPR Certified
- Patient Observation
- Patient Care Quality
- HIPAA Compliance
- Reliable team player
- Attention to Detail
- Client Relations
- Scheduling Coordination
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nurse Aide Preceptor
Residential Hospice
09.2018 - Current
Certified Resident Care Associate
Trilogy
09.2015 - 09.2018
Dietary Aide
Medilodge Of Howell
11.2014 - 09.2015
Deli Clerk
Kroger
07.2014 - 02.2015
Assembly Line Production Worker
TRW Automotive
02.2014 - 07.2014
Deli Clerk
Meijer
09.2011 - 01.2014
Wendy Crew
Wendy's
11.2009 - 02.2014
Associate of Science - Healthcare Administration
Washtenaw Community College
High School Diploma -
Fowlerville High School
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