Timeline
Work History
Education
Overview
Certification
BusinessAnalyst

Angela Emery

Timeline

Operations Manager

Hannaford Supermarket
07.2024 - Current

Licensed Associate Real Estate Broker - Part Time

Self Employed
02.2022 - Current

Claims Analyst II - Group Long Term Disability

Dearborn Group
12.2018 - 01.2024

Associate of Arts - Psychology

Southern Maine Community College
08.2015 - 05.2017

Claims Analyst - Group Long Term Disability

Custom Disability Solutions
04.2014 - 12.2018

Claims Examiner - Group Life and AD&D Insurance

Unum
07.2005 - 04.2014

Work History

Operations Manager

Hannaford Supermarket
07.2024 - Current
  • Managing retail operations of the entire store during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to customers.
  • Building associate and customer relations and promoting a strong culture through store huddles, role modeling behaviors, and using tools to manage store and employee performance.
  • Ensuring that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level.
  • Accountable for proper control of company assets.

Licensed Associate Real Estate Broker - Part Time

Self Employed
02.2022 - Current
  • Facilitated property transactions, ensuring compliance with local regulations and industry standards.
  • Developed marketing strategies to increase property visibility and attract potential buyers.
  • Analyzed market trends to advise clients on pricing strategies and investment opportunities.

Claims Analyst II - Group Long Term Disability

Dearborn Group
12.2018 - 01.2024
  • Evaluated and processed disability claims to determine eligibility and benefit amounts.
  • Collaborated with medical professionals to gather necessary documentation for claims assessments.
  • Analyzed complex case files to ensure compliance with federal and state regulations.
  • Provided guidance to claimants regarding processes, requirements, and expected outcomes.
  • Developed training materials to enhance team knowledge of policy changes and procedural updates.
  • Conducted quality reviews of claims decisions to maintain high standards of accuracy and consistency.
  • Led initiatives to streamline workflows, reducing processing times while maintaining compliance standards.
  • Managed a high volume of cases while maintaining a strong attention to detail, resulting in timely and accurate decisions.
  • Mentored new Disability Claims Examiners on best practices, helping them quickly acclimate to the role and become effective contributors to the team''s success.
  • Coordinated with vocational rehabilitation specialists to develop return-to-work plans for eligible candidates after their recovery period ended successfully.
  • Evaluated and interpreted state and federal regulations to ensure compliance in the handling of all disability claims.
  • Conducted comprehensive interviews with claimants to gather facts and information.
  • Identified suspicious or fraudulent activity and contacted appropriate resources for investigative assistance.
  • Maintained contact with claimants and attorneys to determine treatment status.

Claims Analyst - Group Long Term Disability

Custom Disability Solutions
04.2014 - 12.2018

Claims Examiner - Group Life and AD&D Insurance

Unum
07.2005 - 04.2014

Education

Associate of Arts - Psychology

Southern Maine Community College
South Portland, ME
08.2015 - 05.2017

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Certification

Food Safety Manager

Associate Real Estate Broker's License

Supervision Certificate

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Angela Emery