Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
Angela Evans
Arthurdale,West Virginia
Summary
Overview
7
years of professional experience
Work History
Appalachian HotelKingwood, WV
Housekeeper/Head Housekeeper
05.2023 - 01.2024
Job overview
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Returned rooms to occupant-ready status to satisfy future guests.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
WalmartMorgantown, WV
AP Customer Host
09.2020 - 10.2021
Job overview
- Provided exemplary service by anticipating customer needs, responding promptly to requests and showing appreciation for their patronage.
- Maintained a clean work area at all times to ensure the safety of staff and customers alike.
- Offered friendly greetings and assistance to incoming customers.
- Watched entering and leaving guests for suspicious behavior.
- Looked in carts and bags to check merchandise against receipts.
- Maintained safe and professional entry areas for positive appeal to every customer.
- Provided assistance to handicapped and disabled customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Recruited, hired and trained new hires to optimize profitability.
- Reduced process lags by training employees on best practices and protocols.
Gabes WarehouseMorgantown, WV
Ticketer
08.2017 - 04.2019
Job overview
- I put price tickets on clothing. Then boxed up the clothing items,taped up box and put on a conveyor belt.
- I did that for 8 hours a day.
WalmartMorgantown, WV
Cashier
09.2016 - 06.2018
Job overview
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
WVJCMorgantown, WV
Associate of Applied Science from Medical Assistant
06-2013
University Overview
Bound Brook High SchoolBound Brook, NJ
High School Diploma
06-1984
University Overview
Skills
- Restroom Detailing
- Guest Relations
- Supply Inventory Management
- Ergonomics and Safety Training
- Customer Service
- Safe Cleaning With Chemicals
- Residential Cleaning
- Quality Assurance
- Mopping and Buffing Floors
- Hardworking
- Guest Amenity Replenishment
- Focused and Detail-Oriented
- Customer-Oriented
- Teamwork
- Housekeeping
- Excellent Oral and Written Communication
- Customer Service-Focused
- Vacuuming and Sweeping
- Exceptional Time Management
- Hospitality Background
- on time
- Learn quickly
- Skilled housekeeper
About myself
About myself
- I am a very hard worker. Always willing to learn as much as I can. Always on time, I even show up to work early. I learn quickly and always ask questions. I stay to myself. Do my work and go home.
References
References
References available upon request.Availability
See my work availability
Not Available
Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Housekeeper/Head Housekeeper
Appalachian Hotel
05.2023 - 01.2024
AP Customer Host
Walmart
09.2020 - 10.2021
Ticketer
Gabes Warehouse
08.2017 - 04.2019
Cashier
Walmart
09.2016 - 06.2018
WVJC
Associate of Applied Science from Medical Assistant
Bound Brook High School
High School Diploma
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