Summary
Overview
Work History
Education
Skills
Accomplishments
ISA Certified Arborist and CTSP
Timeline
Generic

Angela Facciolini

Bay Village,OH

Summary

Dynamic and results-driven ISA Certified Arborist with extensive experience at Townsend, specializing in tree risk assessment and emergency response. Proven ability to manage office and field work and effective tree management planning. Strong team leadership and time management skills foster collaboration and efficiency in high-pressure environments.

Overview

32
32
years of professional experience

Work History

Sales/Consulting Arborist

Premier Tree Specialists
04.2025 - 05.2025
  • Onsite specialist helping customers identify the needs of trees on their property.
  • Assisted planners in selecting suitable species for landscape design, considering site conditions and desired outcomes.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally, fostering long-term relationships.
  • Increased public safety with thorough inspections of urban and suburban trees for potential hazards and structural issues.
  • Developed long-term tree management plans to optimize growth, aesthetic appeal, and overall health of client properties.

ISA Certified Arborist and Office Manager

Townsend
03.2018 - 04.2025
  • Supported emergency response efforts after natural disasters or severe weather events by clearing debris or removing damaged trees quickly and efficiently.
  • Collaborated with team members to complete large-scale projects efficiently and safely, fostering a positive work environment.
  • Maintained industry knowledge through continued education courses, ensuring up-to-date expertise in arboricultural practices.
  • Conducted risk assessments for trees in urban areas, reducing potential hazards to public safety.

Server/Bartender/Corporate Server Trainer

Hyde Park Restaurant Group
01.1999 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served high customer volumes during special events, nights, and weekends.
  • Implemented ongoing refresher courses to ensure all servers remained up-to-date on company policies, industry trends, and best practices in customer service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Thyme Table
04.2020 - 08.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Executive Assistant to the President

J. Thomas Development
01.1993 - 08.1997
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
  • Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.

Education

Forestry Studies - Forestry

University of Wisconsin Steven's Point
Madison, WI
05-2021

Women in Business Studies - Business

University of Notre Dame
Notre Dame, IN
05-2020

Communications Degree - Communications

Cleveland State University
Cleveland, OH
05-2005

Skills

  • Team leadership
  • Time management expertise
  • Tree risk assessment
  • Budgeting and estimating
  • Hazard tree evaluation
  • Storm damage assessment
  • Tree preservation planning
  • Work planning
  • Emergency response

Accomplishments

Continually furthering my education is the Tree Care Industry.


I enjoy working in the UVM sector as well as residential.

ISA Certified Arborist and CTSP

OH ISA 7076-A

CTSP 05487

Timeline

Sales/Consulting Arborist

Premier Tree Specialists
04.2025 - 05.2025

Server

Thyme Table
04.2020 - 08.2022

ISA Certified Arborist and Office Manager

Townsend
03.2018 - 04.2025

Server/Bartender/Corporate Server Trainer

Hyde Park Restaurant Group
01.1999 - 12.2024

Executive Assistant to the President

J. Thomas Development
01.1993 - 08.1997

Forestry Studies - Forestry

University of Wisconsin Steven's Point

Women in Business Studies - Business

University of Notre Dame

Communications Degree - Communications

Cleveland State University

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