- Youth mentor, providing guidance and support to empower the next generation of leaders
- I enjoy helping others and giving back to the community
- Youth Development Programs
- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
Angela Ferdinandsen
Plano
Summary
Knowledgeable manager with background in leading operational teams and optimizing processes. Recognized for effectively managing resources and ensuring smooth production workflows. Demonstrated proficiency in problem-solving and team leadership to drive continuous improvement and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Spa Manager/Operator
Luxe Salon and Design
06.2015 - 02.2025
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Implemented policies and procedures that optimized operational efficiency within the spa facility.
- Developed strong relationships with vendors to secure best pricing on products and supplies.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Implemented marketing strategies, resulting in increased brand awareness and revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Youth Leader
Life Fellowship
08.2020 - 05.2024
- Developed positive, authentic relationships with youth and families from different backgrounds
- Planned and facilitated engaging activities for groups of youth, ensuring safety and positive environment
- Fostered a safe space for open dialogue among participants about sensitive topics
- Provided emotional support to youth facing difficult challenges
Volunteer
Our Calling
04.2021 - 05.2022
- Observed rules and safety regulations of organization while carrying out assigned tasks
- Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects
- Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors
- Provided direct assistance to individuals in need, offering companionship and support
Education
Bachelor of Science (B.S.) - Criminal Justice
University of Phoenix
Bachelor of Arts - Elementary Education
Florida Atlantic University
Boca Raton, FLSkills
- Problem-solving abilities
- Operational efficiency
- Payroll administration and timekeeping
- Staff management
- Performance evaluations
- Customer service
- Team leadership
- Customer relationship management (CRM)
Certification
- Digital Marketing
- CPR - American Heart Association.
Interests
Timeline
Volunteer
Our Calling
04.2021 - 05.2022
Youth Leader
Life Fellowship
08.2020 - 05.2024
Spa Manager/Operator
Luxe Salon and Design
06.2015 - 02.2025
Bachelor of Science (B.S.) - Criminal Justice
University of Phoenix
Bachelor of Arts - Elementary Education
Florida Atlantic University
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