Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Figgins

Winchester,OH

Summary

Dynamic professional with a proven track record in patient care and team leadership, notably at Alliance Home Health. Skilled in HIPAA compliance and fostering strong relationships, excelling in enhancing patient dignity and team productivity. Demonstrated success in improving operational efficiency, with a focus on achieving high performance metrics and patient satisfaction.

Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.

Overview

20
20
years of professional experience

Work History

STNA

Alliance Home Health,LLC
02.2020 - Current
  • Documented patient information and care activities.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Kept accurate records of patients' care, condition, and progress.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Supported needs of 5+ residents under long-term care.

General Manager

Gold Star Chili
10.2004 - 07.2019
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed and maintained strong team of motivated staff by providing ongoing training and development opportunities.

General Manager

1st Stop Inc
10.2015 - 01.2019
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

High School Diploma -

Southern Hills Career And Technical Center
Williamsburg, OH
11-2019

Skills

  • HIPAA compliance
  • End-of-life care
  • Dressing assistance
  • Bathing assistance
  • Patient care
  • OSHA standards

Timeline

STNA

Alliance Home Health,LLC
02.2020 - Current

General Manager

1st Stop Inc
10.2015 - 01.2019

General Manager

Gold Star Chili
10.2004 - 07.2019

High School Diploma -

Southern Hills Career And Technical Center
Angela Figgins