ANGELA FINNESETH
Palmer,AK
Summary
Seeking a fulltime position to expand my workers experience within ASRC where I can maximize my knowledge, skills and abilities. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
19
19
years of professional experience
Work History
Contingent Labor Coordinator
ASRC Energy Services, LLC
03.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Used job-related software to draft and finalize written correspondence and documentation.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Ran various payroll reports to review current payroll for accuracy.
- Improved payroll accuracy by assisting in data collection and processing payroll adjustments when needed.
- Researched and resolved billing discrepancies to enable accurate billing.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Facilitated smooth onboarding experiences for new clients, guiding them through timekeeping setup and training procedures.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Managed company schedule to coordinate calendar and arrange travel.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
ERP Systems Technician II
Arctic Slope Regional Corporation
12.2017 - 01.2019
- All of my duties are the same as my previous employer
- ASRC Corporate decided to move our department over to ASRC Corporate after the Oracle Cloud upgrade.
- My job stayed the same, but some minor changes were made such as my job title.
Admin Assistant (Oracle System Support Dept.)
AES Energy Services, LLC
02.2012 - 12.2017
- My duties included, granting and revoking access in oracle, password resets and employee account changes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted development and implementation of new administrative procedures.
Receptionist
AES Energy Services, LLC
09.2011 - 02.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assistant Store Manager
Wet Seal
01.2011 - 07.2011
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Cashier
Enerbase
04.2010 - 10.2010
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Helped pump fuel and propane.
- Answered questions about store policies and addressed customer concerns.
Cashier
Market Place Food
05.2009 - 03.2010
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Expo
Buffalo Wing's and Ring's
11.2008 - 05.2009
- My responsibilities as an Expo were mainly focused on getting table orders ready
- Provided exceptional customer service to guests, addressing inquiries promptly and professionally.
Sales Associate
PacSun
01.2008 - 09.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Deli Clerk
Cenex
01.2007 - 11.2007
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Made food according to standard recipes with requested changes for customer satisfaction.
Lifeguard
Velva Public Pool
04.2005 - 09.2007
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
Education
Diploma -
Velva High School
01.2009
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Document Management
References
- Lorrie Shea, ASRC, 907.339.7622
- Phil Holzschuh, 907.223.8866
- Lacey Foster, EPT, 907.334.1647
Timeline
Contingent Labor Coordinator
ASRC Energy Services, LLC
03.2022 - Current
ERP Systems Technician II
Arctic Slope Regional Corporation
12.2017 - 01.2019
Admin Assistant (Oracle System Support Dept.)
AES Energy Services, LLC
02.2012 - 12.2017
Receptionist
AES Energy Services, LLC
09.2011 - 02.2012
Assistant Store Manager
Wet Seal
01.2011 - 07.2011
Cashier
Enerbase
04.2010 - 10.2010
Cashier
Market Place Food
05.2009 - 03.2010
Expo
Buffalo Wing's and Ring's
11.2008 - 05.2009
Sales Associate
PacSun
01.2008 - 09.2008
Deli Clerk
Cenex
01.2007 - 11.2007
Lifeguard
Velva Public Pool
04.2005 - 09.2007
Diploma -
Velva High School
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