Summary
Overview
Work History
Education
Skills
Timeline
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Angela Fitzhugh

Eureka,CA

Summary

Dynamic and results-driven Lead Server with a proven track record at Venicia, excelling in team leadership and problem-solving. Recognized for enhancing customer satisfaction through providing attention to detail and efficient event management. Adept at training staff and resolving issues, ensuring a positive dining experience in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Lead Server

Venicia
Arcata, CA
09.2024 - Current
  • Trained new servers on service standards, menu knowledge, and proper handling of customer interactions.
  • Developed strong leadership, organizational, and multitasking skills in a fast-paced environment.
  • Managed scheduling, delegated tasks, and monitored performance to maintain efficiency and quality service.
  • Assisted in handling customer complaints and resolving issues promptly and professionally.

Server

Tavern 1888
Eureka
07.2023 - 09.2024
  • Provided exceptional customer service in a high-volume restaurant and catering environment, ensuring client satisfaction and repeat business.
  • Managed tables and catering events efficiently, handling multiple orders and dietary requests simultaneously.
  • Assisted with event setup, food presentation, and service for private parties, corporate events, and large-scale gatherings.
  • Processed payments, reconciled cash and credit transactions, and maintained accurate billing records.

Education

Pharmacy Technician - Pharmacy

College of The Redwoods
Eureka, CA
05.2024

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership
  • Positive and friendly attitude

Timeline

Lead Server

Venicia
09.2024 - Current

Server

Tavern 1888
07.2023 - 09.2024

Pharmacy Technician - Pharmacy

College of The Redwoods