Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Flannagin

Russellville,AL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Capable Job Title offering Number years of excellence in Type office support. History of analyzing administrative effectiveness and developing improved procedures. Proficient in operation of standard office equipment and Type software.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

11
11
years of professional experience

Work History

Pharmacy Technician

Walgreens
Muscle Shoals, AL
03.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

Cable Tech Agent

Sitel (cox Cabel)
Hamilton, AL
01.2016 - 10.2019

Cashier

Dollar General
Russellville , AL
08.2018 - 03.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Team Member

Jack’s
Russellville , AL
10.2016 - 02.2018
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Examined trays to check contents for required items and complete orders.
  • Moved and stocked food products weighing up to Number pounds.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Prepared salads, soups and sandwiches for customers.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by Number%.
  • Inspected kitchen equipment and appliances Number times per week to verify functional operation.
  • Observed customer purchases in line and differentiated between standard portions.
  • Operated Type and Type kitchen gadgets to prepare meats, vegetables and condiments for service.

Team Member

Jacks Family Restaurant
Russellville , AL
08.2014 - 01.2016
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Deli Associate

Walmart.com
Russellville , AL
11.2013 - 05.2014
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Created appealing food arrangements for party trays and specialized orders.
  • Learned other teammates' work tasks to train as backup.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Education

Bachelor Of General Studies - Social Work

NWSCC
Muscel Shoals
05.2013

Skills

  • Type Software Proficiency
  • Critical Thinking
  • Flexible and Adaptable
  • Excellent people skills
  • Exceptional customer service
  • Cash register operation
  • Multi-tasking strength
  • Cash Handling
  • Relationship building

Timeline

Pharmacy Technician

Walgreens
03.2019 - Current

Cashier

Dollar General
08.2018 - 03.2019

Team Member

Jack’s
10.2016 - 02.2018

Cable Tech Agent

Sitel (cox Cabel)
01.2016 - 10.2019

Team Member

Jacks Family Restaurant
08.2014 - 01.2016

Deli Associate

Walmart.com
11.2013 - 05.2014

Bachelor Of General Studies - Social Work

NWSCC

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Angela Flannagin