Angela Flores
Mulberry,FL
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
3
3
years of professional experience
Work History
Serving
Texas Roadhouse
06.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Serving
Tapatio Mexican Restaurant
07.2020 - 12.2022
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Mulberry Senior High School
Mulberry, FL05.2022
Skills
- Customer Service and Assistance
- Exceptional Communicator
- Project Management
- POS System Operations
- Cleaning and Sanitizing
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Additional Information
Plan on staring an education in nursing. Would like to have some experience prior to.
Timeline
Serving
Texas Roadhouse
06.2023 - Current
Serving
Tapatio Mexican Restaurant
07.2020 - 12.2022
High School Diploma -
Mulberry Senior High School