Summary
Overview
Work History
Skills
Interests
Timeline
OfficeManager

Angela Fontana

Summary

Dynamic and detail-oriented professional with extensive experience in office administration and event management at Hilton Hotel Catering Management. Proven expertise in Quickbooks and customer relationship management, successfully enhancing operational efficiency and client satisfaction. Recognized for exceptional organizational skills and leadership in coordinating logistics for diverse events, ensuring seamless execution and positive outcomes.

Overview

2024
2024
years of professional experience

Work History

Office Administrative Assistant

Absolute Custom Landscaping

Provided support to company owner and spouse in a family landscaping business. Responsibilities included paying all personal/business bills on Quickbooks, answering and scheduling client appointments. Excellent organizational skills,

  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for family and business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Restaurant and Catering Manager

Gladstones 4 Fish
  • Managed restaurant and catering operations for diverse events, ensuring seamless execution and client satisfaction.
  • Supervised daily restaurant operations to ensure exceptional guest service and satisfaction.
  • Cultivated catering relationships with clients through effective communication and exceptional service delivery.
  • Trained and mentored restaurant staff, fostering a positive team environment and enhancing service skills.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Catering Manager

Hilton Hotel Management
  • Developed and managed catering event logistics, ensuring seamless execution and client satisfaction.
  • Coordinated with vendors to secure high-quality ingredients and supplies for diverse events..
  • Responsible for Sales and marketing of 50,000 sf banquet facility.
  • Sales exceeding 50,000 per month.
  • Monitored all correspondence associated with floor plans, deposits , payments and contracts.

Office Manager

Julieehealthandwellness
01.2015 - 01.2024
  • Assisted in managing supplement and office supplies and inventory to ensure availability for daily operations.
  • Supported scheduling and coordination of appointments.
  • A holistic wellness practice to help clients who needed better ways to heal than traditional medicine.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Skills

  • Experienced with Microsoft Office applications
  • Quickbooks experience
  • Schedule management
  • Billing and invoicing
  • Sensitive information management
  • Quickbooks experience
  • Customer relationship management
  • Leadership and supervision
  • Organizing event logistics
  • Coordinating travel logistics
  • Multitasking and organization

Interests


  • Stand-up Paddle boarding
  • Beach Volleyball
  • Pickle ball
  • Passionate about balancing physical, mental and dietary health



Timeline

Office Manager

Julieehealthandwellness
01.2015 - 01.2024

Office Administrative Assistant

Absolute Custom Landscaping

Restaurant and Catering Manager

Gladstones 4 Fish

Catering Manager

Hilton Hotel Management
Angela Fontana