Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angela Ford

New Burnside,IL

Summary

I have always enjoyed working with people, whether customer service or healthcare provider. I love our county and community. My husband and I have raised two sons here, our youngest is a Senior this year at VHS. I have enjoyed getting to know alot more people at the Sheriff's Office. I respect what they do for our county. I would really like to continue working for the county. I love a clean environment. I have been at the old offices and I love our new building! I am familiar with the most of the building. I am LEADS and EMD certified so I can be trusted with being around confidential information. I've already passed a background check and can start right away. Please consider me for the Janitorial position. I know Nate and I can put our heads together for a plan to work together to keep the building looking it's best.

Overview

20
20
years of professional experience

Work History

Cleaner

The Village Of New Burnside
07.2022 - Current

Dispatcher

Johnson County Sheriff's Office
05.2024 - 08.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Assistant Manager

Dollar General Store
07.2022 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Private Caregiver

85 Yo Female And 35yo Disabled Male
06.2021 - 05.2022
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Emergency Medical Technician

CARDINAL EMS/ Mercy Regional
01.2006 - 10.2009
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.

Caregiver

Private Home Health
10.2012 - 05.2024
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

High School Diploma -

MHS
Marion, IL
1998

Skills

    CPR certification

References

Darrel Ford 

129 W 2nd 

New Burnside, IL 

(618)926-1305



Greg Tayor

New Burnside

(618) 922-5909


Toby Dalton

JCSO

(618)771-3739

Timeline

Dispatcher

Johnson County Sheriff's Office
05.2024 - 08.2024

Cleaner

The Village Of New Burnside
07.2022 - Current

Assistant Manager

Dollar General Store
07.2022 - 04.2024

Private Caregiver

85 Yo Female And 35yo Disabled Male
06.2021 - 05.2022

Caregiver

Private Home Health
10.2012 - 05.2024

Emergency Medical Technician

CARDINAL EMS/ Mercy Regional
01.2006 - 10.2009

High School Diploma -

MHS
Angela Ford