Angela Ford
New Burnside,IL
Summary
I have always enjoyed working with people, whether customer service or healthcare provider. I love our county and community. My husband and I have raised two sons here, our youngest is a Senior this year at VHS. I have enjoyed getting to know alot more people at the Sheriff's Office. I respect what they do for our county. I would really like to continue working for the county. I love a clean environment. I have been at the old offices and I love our new building! I am familiar with the most of the building. I am LEADS and EMD certified so I can be trusted with being around confidential information. I've already passed a background check and can start right away. Please consider me for the Janitorial position. I know Nate and I can put our heads together for a plan to work together to keep the building looking it's best.
Overview
20
20
years of professional experience
Work History
Cleaner
The Village Of New Burnside
07.2022 - Current
Dispatcher
Johnson County Sheriff's Office
05.2024 - 08.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Assistant Manager
Dollar General Store
07.2022 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Private Caregiver
85 Yo Female And 35yo Disabled Male
06.2021 - 05.2022
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Emergency Medical Technician
CARDINAL EMS/ Mercy Regional
01.2006 - 10.2009
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Caregiver
Private Home Health
10.2012 - 05.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
High School Diploma -
MHS
Marion, IL1998
Skills
CPR certification
References
Darrel Ford
129 W 2nd
New Burnside, IL
(618)926-1305
Greg Tayor
New Burnside
(618) 922-5909
Toby Dalton
JCSO
(618)771-3739
Timeline
Dispatcher
Johnson County Sheriff's Office
05.2024 - 08.2024
Cleaner
The Village Of New Burnside
07.2022 - Current
Assistant Manager
Dollar General Store
07.2022 - 04.2024
Private Caregiver
85 Yo Female And 35yo Disabled Male
06.2021 - 05.2022
Caregiver
Private Home Health
10.2012 - 05.2024
Emergency Medical Technician
CARDINAL EMS/ Mercy Regional
01.2006 - 10.2009
High School Diploma -
MHS