Angela Ford
Port Orange,Florida
Summary
Dynamic Food and Beverage Director at Daytona Tortugas, recognized for enhancing guest satisfaction through innovative menu development and efficient inventory management. Expert in hospitality management and allergen awareness, I successfully led staff training initiatives, driving a high-performance culture and ensuring compliance with health regulations while consistently exceeding revenue targets.
Overview
13
13
years of professional experience
Work History
Food and Beverage Director
Daytona Tortugas
04.2021 - Current
- Developed and implemented innovative beverage programs enhancing guest satisfaction.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Led staff training sessions on customer service standards and operational procedures, fostering a high-performance culture.
- Analyzed sales trends to inform menu development and promotional strategies, driving revenue growth.
- Oversaw compliance with health and safety regulations, ensuring a safe environment for guests and staff.
- Coordinated special events logistics, delivering experiences that exceeded guest expectations.
- Ensured compliance with all health and safety regulations, maintaining impeccable inspection records throughout tenure.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Monitored industry trends to ensure offerings remained fresh, relevant, and in high demand among target demographics.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed vendor relationships to negotiate favorable terms and ensure product quality consistency.
Lead Kitchen Manager
RPI Consultants
07.2012 - 04.2021
- Oversaw kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on culinary techniques and best practices.
- Implemented efficient inventory management systems.
- Coordinated menu planning, aligning offerings with seasonal trends and customer preferences.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Assisted in employee onboarding and initial training for both the front and back of the house.
- Cross-trained FOH employees in areas such as expo and bartending.
- Worked with RPIs traveling chef to develop menus and implement best kitchen practices.
- Quite often, I would be either the first or last person in the building and would attend to vendor needs, maintenance needs, and cash handling needs.
Education
Associate of Science - Medical Office Management
Daytona State College
Daytona Beach, Florida06-2011
Skills
- Hospitality management
- Allergen awareness
- Menu development
- Food plating and presentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Interests
Hiking, Fishing, Family, Travel
Timeline
Food and Beverage Director
Daytona Tortugas
04.2021 - Current
Lead Kitchen Manager
RPI Consultants
07.2012 - 04.2021
Associate of Science - Medical Office Management
Daytona State College