Patient Care Coordinator with a proven track record at American Hearing Care, excelling in patient relations and insurance verification. Expert in EHR systems and inventory control, enhancing operational efficiency. Recognized for meticulous attention to detail and exceptional organizational skills, ensuring seamless patient experiences and accurate billing processes.
Overview
24
24
years of professional experience
Work History
Patient Care Coordinator
American Hearing Care Dba Bedltone
08.2020 - Current
Communicated effectively with patients to schedule appointments and manage inquiries.
Maintained accurate patient records using electronic health record (EHR) systems.
Supported patients through the intake process, ensuring timely registration and documentation.
Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Front Office Manager
Archives Security/Access Information Management
02.2002 - 04.2020
Coordinated office operations to enhance workflow and improve team efficiency.
Developed and maintained filing systems, ensuring easy access to critical documents.
Assisted in onboarding new staff, facilitating training sessions and resource allocation.
Streamlined administrative procedures, increasing overall productivity within the office setting.
Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.