Angela Francois
Summary
Motivated recent graduate with a strong academic and professional background, eager to apply academic excellence coupled with hands-on experience gained through internships and projects to an entry-level position.
Committed to continuous learning, adaptability, and a results-driven approach, I am excited to embark on a successful career and make meaningful contributions in a professional setting.
Overview
5
5
years of professional experience
Work History
Financial Advisor Intern
University Of Florida Financial Aid
06.2022 - 07.2023
- Supported organizational account management duties under direct supervision.
- Educated students on college admissions process and scholarship requirements.
- Worked closely with seasoned financial aid advisors to provide crucial support to students seeking guidance on funding their education.
- Acquire a comprehensive understanding of federal, state, and institutional financial aid policies.
Sales Consultant
Swarovski
06.2021 - 12.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Responded to telephone and in-person requests for information.
Sales Associate
Karl Lagerfeld
07.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk Cashier
Towne Park
06.2018 - 03.2020
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL08.2023
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL05.2021
Skills
- Multilingual
- Dispute Mediation
- Sales Expertise
- Customer Service
- Administrative Skills
- Time management
Languages
English
Spanish
French
creole
Timeline
Financial Advisor Intern
University Of Florida Financial Aid
06.2022 - 07.2023
Sales Consultant
Swarovski
06.2021 - 12.2021
Sales Associate
Karl Lagerfeld
07.2020 - 07.2021
Front Desk Cashier
Towne Park
06.2018 - 03.2020
Bachelor of Arts - Criminology
University of Florida
Associate of Arts - General Studies
Seminole State College of Florida
Similar Profiles
Kaida MatthewKaida Matthew
Student Assistant at Fort Hays State University Financial Aid OfficeStudent Assistant at Fort Hays State University Financial Aid Office
Katie LauckKatie Lauck
Peer Counselor at University of Oregon Financial Aid and ScholarshipPeer Counselor at University of Oregon Financial Aid and Scholarship
Cameron OrchardCameron Orchard
Financial Aid Office Assistant at Utah Valley University - Financial Aid OfficeFinancial Aid Office Assistant at Utah Valley University - Financial Aid Office
GREGORY GOMEZGREGORY GOMEZ
Financial Advisor Intern at Intergrated Finacial PartnersFinancial Advisor Intern at Intergrated Finacial Partners
Jake LesterJake Lester
Financial Advisor Intern at Northwestern MutualFinancial Advisor Intern at Northwestern Mutual