Summary
Overview
Work History
Education
Skills
Print Name
Signatures
Employment Terms
Timeline
AccountManager

Angela Freeman

Eagle Mountain,UT

Summary

Knowledgeable Director with over fifteen years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Motivated , brining strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding Of opertaion practices and market conditions.

Overview

7
7
years of professional experience

Work History

Director of Operations

Dirty Dough
Pleasant Grove, UT
10.2022 - Current
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Ensured compliance with applicable laws, regulations, industry standards.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Developed training programs for new employees as well as existing staff members.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Analyzed data trends and identified potential risks or opportunities associated with operations.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Monitored progress by establishing plans, budgets and measuring results.

Director of Operations

Tagg n Go
Saint George, UT
06.2021 - 12.2023
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Modified existing software systems to enhance performance and add new features.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Reviewed site and department performance to improve quality of services and comply with regulatory requirements.

Franchise Business Consultant

Costa Vida
Saint George, UT
01.2017 - 06.2022
  • Recognized security risks to properly handle situations.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Developed training programs for new franchisees.
  • Designed systems to track progress of individual franchises against corporate goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Analyzed existing franchises to evaluate financial performance and profitability.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Identified areas where additional resources were needed in order to maximize growth potential of each location.
  • Worked with cross-functional teams to achieve goals.

Education

High School Diploma -

Richmond High School
Richmond, CA
06-1994

Skills

  • Strategic Planning and Execution
  • Leadership Training
  • Strategic Planning
  • Operations Oversight
  • Risk Mitigation
  • Quality Assurance
  • Cost Control
  • Business Management
  • KPI Tracking

Print Name

__________________________

Signatures

  • MM/DD/YY

Employment Terms

Multi Unit General Manager, You will be responsible for the specific duties assigned to you by the Director of Store Operations. Your duties may change from time to time., ASAP, 53000, bi-weekly, 6, 30 days, Other necessary days off beyond your standard vacation days may be permissible on an unpaid basis., You agree to give reasonable notice of your vacation scheduling requests, which shall be allowed subject to the Company's reasonable business needs., Health insurance is an option that each manager can participate in., I hope that you find the foregoing terms acceptable. You may accept this offer by signing and dating this letter in the space provided below.

Timeline

Director of Operations

Dirty Dough
10.2022 - Current

Director of Operations

Tagg n Go
06.2021 - 12.2023

Franchise Business Consultant

Costa Vida
01.2017 - 06.2022

High School Diploma -

Richmond High School

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Angela Freeman