Angela Freese
Winter Haven
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Assistant Project Manager
Architectural Window Solutions, LLC
02.2020 - Current
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Enhanced team collaboration through regular meetings, clear communication, and shared goal setting.
- Reduced project costs with effective budget management and resource allocation strategies.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Facilitated smooth project handovers to clients by ensuring thorough documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Streamlined workflow processes within the team by introducing new productivity tools that increased overall efficiency.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Developed and maintained project documentation for reliable records.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Identified and resolved risks to minimize project disruption.
- Completed submittals with detailed product data for approval from Customer / Architect / Designer on products to be used.
- Ordered materials needed onsite to deliver as needed per approved Submittals / Contract.
- Built detailed warranty documents at completion of project for owners reference.
Office Assistant
Winberry Construction Company
02.2019 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
General Manager
City Lumber Company, LLC
10.2017 - 02.2020
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Project Estimator
Jackson Rack & Display
10.2017 - 12.2018
- Increased project accuracy by thoroughly reviewing proposals, blueprints, and specifications.
- Enhanced client satisfaction with detailed breakdowns of project costs and timelines.
- Streamlined communication between team members by creating comprehensive status reports for ongoing projects.
- Utilized advanced estimation software to increase efficiency and precision in the estimation process.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Strengthened team collaboration with clear communication regarding project requirements, expectations, and goals.
- Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Prepared material orders to complete projects on time and within budget.
- Analyzed designs and performed accurate cost analysis.
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
Small Business Co-Owner
A & E Construction
01.2015 - 12.2018
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Established strong relationships with vendors and subcontractors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business.
- Adjusted pricing strategies based on competitor analysis which resulted in an increase of overall market share for the business.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with vendors and service providers.
- Supported company goals through careful reinvestment of profits.
- Resolved customer service issues with timely and professional resolutions.
Vice President
Architectural Window Solutions, LLC
02.2010 - 08.2017
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Clarified roles, responsibilities and expectations of staff.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Streamlined operations to maximize business efficiency and profits.
- Established and directed successful programs focused on Take-off and Bidding procedures.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Supervised ongoing daily production phases.
- Maintained and sourced office supplies.
- Maintained Company Cellular phones plan. Upgrades, new lines, and cancellations.
Sales Assistant
City Lumber Company, LLC
10.2005 - 02.2010
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Gathered and prepared sales materials in preparation for sales meetings.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
Sales Assistant
Personnel Placements
05.2005 - 10.2005
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Gathered and prepared sales materials in preparation for sales meetings.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Team Supervisor
Lovelace Lawn Services, LLC
04.2002 - 05.2005
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Managed employees to ensure timely completion of projects while maintaining high-quality standards.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Monitored compliance with company policies as well as legal regulations ensuring adherence at all times.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Coordinated project workflows for departments.
Education
Accounting And Business Management
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
University School of Jackson
Jackson, TN05.1999
Skills
- Requirements Gathering
- Scope Management
- Client Relationships
- Project Reporting, Scheduling and Monitoring
- Purchasing and Procurement
- Schedule Management and Coordination
- Billing Management
- Software Proficiency in: Quickbooks Accounting Software, Sage Accounting Software, Eagle Accounting Software, and Excel Spreadsheets
Timeline
Assistant Project Manager
Architectural Window Solutions, LLC
02.2020 - Current
Office Assistant
Winberry Construction Company
02.2019 - Current
General Manager
City Lumber Company, LLC
10.2017 - 02.2020
Project Estimator
Jackson Rack & Display
10.2017 - 12.2018
Small Business Co-Owner
A & E Construction
01.2015 - 12.2018
Vice President
Architectural Window Solutions, LLC
02.2010 - 08.2017
Sales Assistant
City Lumber Company, LLC
10.2005 - 02.2010
Sales Assistant
Personnel Placements
05.2005 - 10.2005
Team Supervisor
Lovelace Lawn Services, LLC
04.2002 - 05.2005
Accounting And Business Management
Middle Tennessee State University
High School Diploma -
University School of Jackson
Similar Profiles
Wilson PerezWilson Perez
Welder/CNC Machine Operator at Architectural WindowWelder/CNC Machine Operator at Architectural Window
Benjamin PutaiBenjamin Putai
WAREHOUSE WORKER at AWS Architectural Window SystemsWAREHOUSE WORKER at AWS Architectural Window Systems
KAYLEIGH L. COUSINEAUKAYLEIGH L. COUSINEAU
Project Manager at Lockheed Architectural Solutions, IncProject Manager at Lockheed Architectural Solutions, Inc