Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Frias

Miamisburg

Summary

Dynamic professional with extensive experience in customer service and administrative support. Attentive teacher aide dedicated to child safety, development and wellbeing. Supports curiosity, learning and achievement of developmental milestones. Bilingual, bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

8
8
years of professional experience

Work History

Secretary's Assistant

Tatiana Laca
Dayton
01.2024 - 05.2024
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Prepared documents such as letters, memos, reports, spreadsheets, presentations. using Microsoft Office Suite.
  • Scheduled appointments and meetings for the secretary.

Private Babysitter

Hector Fonseca
Fairborn
08.2022 - 12.2023
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Led hands-on activities consistent with child's interests and skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Kept accurate records of daily activities including meals served, naps taken and medications administered if necessary.
  • Provided meals, snacks and drinks for children according to parents' instructions.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Created age-appropriate activity plans that promoted learning through fun experiences.
  • Minimized spread of infectious diseases using proper cleaning and sanitation protocols.

Hotel Assistant

Costa Del Sol Resort
Chiclayo
01.2019 - 12.2019
  • Assisted guests at check-in, providing information on various services within hotel.
  • Organized monthly meetings with department heads to review performance metrics.
  • Organized staff schedules, balancing workload and operational needs.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Input and confirmed reservations for guests.
  • Balanced daily revenue transactions for each shift worked according to established standards.
  • Tracked reservations using manual logs or computer programs like Microsoft Excel.
  • Coordinated with vendors regarding maintenance issues that needed attention in guest rooms.

Restaurant Hostess

Casa Andina Hotels
Chiclayo
02.2018 - 10.2018
  • Assigned patrons to suitable tables according to server rotation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

Restaurant Team Member

Tostao
Chiclayo
01.2017 - 01.2018
  • Assisted in taking customer orders and providing recommendations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Delivered food to tables in a timely manner.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Ensured compliance with health and safety regulations.
  • Maintained clean and organized work area at all times.
  • Provided quality customer service with a friendly attitude.
  • Provided exceptional service to high volume of daily customers.

Counter Server

Dunkin' Donuts
Chiclayo
01.2016 - 11.2016
  • Filled and served various beverages for customers.
  • Set up tickets and processed payments with POS system.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Effectively multitasked within fast-paced environment.
  • Balanced drawers at the end of each shift.

Education

Diploma

Instituto Cultural Peruano Norteamericano ICPNA
Chiclayo, Chiclayo, Peru
12-2018

High School Diploma -

Elvira Garcia Y Garcia
Chiclayo, Chiclayo, Peru
12-2012

Some College (No Degree) - Psychology

Universidad San Martin De Porres
Chiclayo, Peru

Skills

  • Bilingual
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Customer service
  • Microsoft Excel
  • Very good with kids
  • Project management
  • Teamwork and collaboration

Languages

  • English
  • Spanish

Timeline

Secretary's Assistant

Tatiana Laca
01.2024 - 05.2024

Private Babysitter

Hector Fonseca
08.2022 - 12.2023

Hotel Assistant

Costa Del Sol Resort
01.2019 - 12.2019

Restaurant Hostess

Casa Andina Hotels
02.2018 - 10.2018

Restaurant Team Member

Tostao
01.2017 - 01.2018

Counter Server

Dunkin' Donuts
01.2016 - 11.2016

Diploma

Instituto Cultural Peruano Norteamericano ICPNA

High School Diploma -

Elvira Garcia Y Garcia

Some College (No Degree) - Psychology

Universidad San Martin De Porres

Similar Profiles

CREATE PROFILE
Angela Frias