Angela Gable

• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Created, maintained and updated filing systems for paper and electronic documents.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Managed office operations while scheduling appointments for department managers.
• Evaluated employee records and productivity and submitted evaluation reports.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Coordinated special projects and managed schedules.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Created, maintained and updated filing systems for paper and electronic documents.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Provided professional services and support in a dynamic work environment.
• Gained strong leadership skills by managing projects from start to finish.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Delivered services to customer locations within specific timeframes.
• Paid attention to detail while completing assignments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Payroll

Filing taxes

Accounts payable/receivable

Answering phone

Calling customers

Payroll taxes

Quartiles

End of year stuff Ex: W2, 1099, 1096

• Introduced new methods, practices, and systems to reduce turnaround time.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
• Trained and guided team members to maintain high productivity and performance metrics.
• Established foundational processes for business operations.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Generated revenues yearly and effectively capitalized on industry growth.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Prepared annual budgets with controls to prevent overages.
• Managed large budgets, collaborating with other departments to eliminate redundancies.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Trained and developed team members to build human capital.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Raised property accuracy and accountability by creating new automated tracking method.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Evaluated suppliers to maintain cost controls and improve operations.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Discovered areas of improvement by generating quarterly operational and sales reports.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Assessed damaged materials and notified maintenance personnel of needed repairs.
• Managed day-to-day business operations.
• Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.