Angela Gagne
Weare
Summary
Dedicated professional with a clean driving record and a strong focus on passenger safety, honed at Student Transportation of America. Proven ability to navigate inclement weather while maintaining punctuality and enhancing customer satisfaction. Skilled in pre-trip inspections and problem-solving, fostering a reliable and safe transport environment for students.
Overview
14
14
years of professional experience
Work History
Bus Driver
Student Transportation of America, STA
07.2025 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Conducted pre-trip inspections of bus for safe operation.
Sales Associate
Kohls Department Store
11.2023 - 11.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Bus Driver
First Student Transportation
06.2022 - 06.2025
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Retained bus system, route and stop knowledge for informative customer advice.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Bus Driver
Student Transportation of America, STA
08.2016 - 06.2022
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Engaged in continuous professional development, attending workshops on safety practices and customer service.
- Improved on-time performance with efficient route planning and time management.
- Actively participated in community outreach programs, representing company positively in public events.
- Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
- Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
- Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
Housekeeper
Radisson Blu Hotel
03.2014 - 06.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Assistant Manager
Clarks Shoes
03.2012 - 05.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Central High School
Manchester, NHSkills
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Defensive driving
- Safety practices
- Problem-solving
- DOT regulations
- Passenger safety
- Transporting students
- Adaptable to change
- Inclement weather driving
Timeline
Bus Driver
Student Transportation of America, STA
07.2025 - Current
Sales Associate
Kohls Department Store
11.2023 - 11.2025
Bus Driver
First Student Transportation
06.2022 - 06.2025
Bus Driver
Student Transportation of America, STA
08.2016 - 06.2022
Housekeeper
Radisson Blu Hotel
03.2014 - 06.2016
Assistant Manager
Clarks Shoes
03.2012 - 05.2014
Central High School
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