Angela Gaines
Brian Hughes
Maricopa ,AZ
33
years of professional experience
Compassionate professional with over 30 years of experience in healthcare and customer service. Skilled in case management, patient advocacy, and transportation coordination, with a strong emphasis on recordkeeping and confidentiality. Demonstrates reliability and strong organizational skills while managing complex responsibilities. Committed to enhancing the quality of life for individuals through exceptional service.
Work History
Caretaker Conservatorship
25 Years 5 Months- Managed daily care routines to ensure client comfort and safety.
- Developed personalized care plans to address individual needs and preferences.
- Maintained doctors appointments, legal documents, and driving client to and from appointments
- Conducted regular assessments to monitor client progress and wellbeing.
Customer Service
4 Years- Demonstrated exemplary customer service by engaging clients on sales floor.
- Collaborated with customer service personnel to optimize outbound efforts.
- Strengthened client relationships through regular communication and excellent customer service.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
Mail Carrier
7 Years 3 Months- Delivered mail and packages efficiently, ensuring timely service to residential and commercial clients.
- Managed daily route planning, optimizing delivery schedules for enhanced efficiency.
- Maintained accurate records of deliveries, addressing discrepancies promptly to ensure customer satisfaction.
- Trained new employees on safety protocols and operational procedures for effective performance.
Education
Some College - Architecture and Design
Skills
Route management
Report preparation
Timeline
Customer Service
Winco Foods
08.2016 - 08.2020Read More
Caretaker Conservatorship
Brian Hughes
01.2001 - CurrentRead More
Mail Carrier
United States Postal Service
10.1993 - 01.2001Read More
Gateway Community College
Some College from Architecture and Design
Read More