Angela Gashaj
Port Huron
Summary
Dedicated Customer Service professional with extensive experience in client-focused environments. Proven ability to maintain organization and cleanliness, enhancing overall client satisfaction. Eager to apply skills in a healthcare setting, fostering strong relationships with clients and colleagues to improve service delivery.
Overview
9
9
years of professional experience
Work History
Religious Youth Camp Volunteer
St. Mother Teresa Youth Camp
Rochester Hills/ Southfield
01.2024 - Current
- Collaborated with staff to create a positive and inclusive camp environment.
- Ensured that all safety procedures were followed at all times.
- Served meals and snacks to campers according to dietary guidelines set by the organization.
- Assisted in the preparation of camp activities and materials for campers.
- Assisted with setting up equipment for various outdoor activities.
- Participated in regular staff meetings with supervisors to discuss any issues or concerns related to the program.
- Provided assistance with administrative duties such as filing paperwork or taking attendance.
Assistant Manager/ Server
Nick's Four Roses
Port Huron
09.2017 - Current
- Managed daily operations to ensure smooth service at a busy restaurant.
- Maintained cleanliness standards in dining areas for a safe and reliable environment.
- Developed thorough communication skills to increase efficiency, reduce wasted product and increase customer satisfaction.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Cardinal Mooney Catholic Highschool
Marine City, MI05-2020
Some College (No Degree) - Nursing
Saint Clair County Community College
Port Huron, MI06-2026
Skills
- Customer service
- Safety compliance
- Multitasking and organization
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
- Interpersonal skills
Languages
English
Professional
Albanian
Professional
Timeline
Religious Youth Camp Volunteer
St. Mother Teresa Youth Camp
01.2024 - Current
Assistant Manager/ Server
Nick's Four Roses
09.2017 - Current
High School Diploma -
Cardinal Mooney Catholic Highschool
Some College (No Degree) - Nursing
Saint Clair County Community College