Angela Gayle
Orange Park,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quick to develop the new skills needed.
Overview
7
7
years of professional experience
Work History
General Manager
Dunkin' Donuts
Jacksonville, FL
02.2017 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
Skills
- Schedule Management
- Operations Oversight
- Loss Prevention
- Business Development
- P&L Management
- Time and Resource Optimization
- Problem Resolution
Timeline
General Manager
Dunkin' Donuts
02.2017 - Current