Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, opening new locations, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
· Led a team of over 30 employees, ensuring high standards of service and operational efficiency.
· Successfully opened a new restaurant location, overseeing all aspects from planning to execution.
· Conducted recruitment and training for the entire restaurant, fostering a skilled and cohesive team.
· Managed social media marketing, increasing the restaurant’s online presence and customer engagement.
· Managed and coordinated service for multiple tables and the bar top, ensuring personalized attention to guests’ needs.
· Conducted mid-month and end of month inventory and oversaw all liquor ordering to meet budget goals.
· Oversaw and managed a bar team of 10, focusing on proper cocktail execution and education.
· Demonstrated expertise in preparing a wide range of beverages while ensuring top-notch guest service.
· Managed inventory, ordered supplies, and ensured smooth operations during shifts.
· Led and trained a team of servers and bartenders, promoting a collaborative and efficient work environment.