Angela Gillespie
BEVERLY HILLS,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Food Preparation Worker and Cashier
Racetrac
10.2020 - 11.2024
- I kept the workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- I sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server
Joe's Family Restaurant
09.2017 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Dan's Clam Stand
06.2014 - 08.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Crystal River High School
Crystal River05-2006
Skills
- Customer service
- Safe food handling
- Equipment sanitation
- Team collaboration
- Hygiene practices
- Ingredient preparation
- Food presentation
- Team contribution
- Food preservation and storage methods
- Surface sanitation
- Food storage
- Temperature monitoring
- Allergen awareness
- Food waste reduction
- Inventory management
Timeline
Food Preparation Worker and Cashier
Racetrac
10.2020 - 11.2024
Server
Joe's Family Restaurant
09.2017 - 09.2020
Server
Dan's Clam Stand
06.2014 - 08.2017
High School Diploma -
Crystal River High School
Similar Profiles
Destiny GovanDestiny Govan
Manager at RaceTracManager at RaceTrac
Jacob WoolforkJacob Woolfork
Shift Manager at RaceTracShift Manager at RaceTrac
Yohan PurkissYohan Purkiss
Customer Service Associate at RaceTracCustomer Service Associate at RaceTrac