Angela R Gomez
Dallas,TX
Summary
Bi-lingual speaker, dependable, hardworking, reliable, attentive to customer needs. Friendly quick learner.
Ability to multitask easily with given instructions.
Letter of recommendations available.
Overview
14
14
years of professional experience
Work History
Receptionist
Builders FirstSource
04.2014 - 02.2024
- Handled assignments daily will skills.
- Handled daily incoming mail for various departments up to and including President of company accurately.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Kept reception area clean and neat to give visitors positive first impression.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Tracked important information in excel spreadsheets I created spreadsheets and ran reports or generated graphs using data.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Maintained visitor log for entering and leaving facility for security purposes.
Swatch Clerk - Warehouse
Massoud Furniture
10.2009 - 09.2013
- Streamlined the sample request process for faster turnaround times and increased efficiency.
- Computed dimensions of patterns according to sizes.
- Expedited new sample box of fabrics and materials, unique patterns and designs to meet customer specifications. for possible clients vendors, accounts, new or returning clients private or public that consisted of 100-200 variety of choice selections of fabrics, trim, accessories, all of the necessary materials needed to become a variety of home furniture by mastering internal systems used Massond Inc. to manage sample inventories and shipments.
- Built strong relationships with suppliers, negotiating favorable terms for the procurement of high-quality samples.
- Collaborated with sales teams to ensure timely delivery of samples, increasing lead conversion rates.
- Assisted in quality control efforts by inspecting incoming samples for defects or inconsistencies.
- Marked samples and finished patterns with information such as garment size, section, style, identification and sewing instructions.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Sunset High School
Dallas, TX05.1982
Skills
- Correspondence distribution
- Security understanding
- Business operations understanding
- Clerical Support
- Multi-Line Telephone Systems
- Problem-Solving
- Visitor and Customer Relations
- Meeting Preparation
- Punctual and Reliable
- Supply Ordering
- Mail distribution
- Calendar Management
- Meeting Coordination
- Organization skills
- Customer Service
- Catering Coordination
- Data inputting
- Telephone skills
- Office Administration
- Courteous and Professional
- Greeting and Seating Clients
- File Management
- 55-65 wpm Typing Speed
- Data Entry
- Office equipment operations
- Mail handling
- Switchboard Operation
- Billing and Invoicing
- Records Maintenance
- Administrative Support
- Microsoft Office
- Customer/Client relations
Swimming
Avid swimmer, aerobics.
Timeline
Receptionist
Builders FirstSource
04.2014 - 02.2024
Swatch Clerk - Warehouse
Massoud Furniture
10.2009 - 09.2013
High School Diploma -
Sunset High School
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