Angela Gonzalez

• Fill out MassHealh and Health Connector new Application
• Renew Insurance For Patients
• Register patients
• Phone calls and Faxing paper work Application to State of MA
• Update Insurance Information For All Patients On File
• Responded to customer requests for products, services, and company information.
• Completed customer applications and updated records to reflect current information.
• Set up customer payment plans to cover annual policies and renewals.
• Processed insurance policy cancellations and renewals quickly to meet call time targets.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Organized and maintained displays to achieve clean and appealing product layouts.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.

• Quality check
• Welding
• Shipping and Receiving
• Machine Operator

I was Layoff due to Covid and never got a call back

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Data entry, costumer service, appointments scheduled, doctor assistant
• Scheduled, coordinated and confirmed appointments and meetings.
• Collected room deposits, fees, and payments.
• Completed data entry and filing to keep records updated for easy retrieval.
• Entered and updated sensitive customer information during check-ins and room changes.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Sorted and delivered mail and packages upon arrival to correct staff members and departments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.

Ocean Spray was a seasonal Job pick and packing fruits to the box to be Shipped Out of the WareHouse.

• Pick and Pack fruits
• Clean Machines
• Sweap Floors