Angela Goodman
Columbus,OH
Summary
Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Hands-on individual known for helping people in challenging situations and achieving recovery successes, ready to help others reclaim lives through use of proper services, Organized and dependable at managing multiple priorities with a positive attitude, Willingness to take on added responsibilities to meet team goals, Believes in Recovery and Healing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
RI International
05.2023 - Current
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Listened to clients' concerns and provided encouragement and support.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Supported individuals dealing with mental health and emotional issues
- Listened to clients' concerns and provided encouragement and support
- Adapted counseling techniques to best suit individual needs of each client
- Assisted clients in exploring feelings and understanding behaviors
- Provided emergency response in crisis situations to diffuse tensions and prevent violence
Certified Peer Support Specialist/CDCA
Community For New Direction
03.2022 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Transported individuals to medical appointments and support meetings whenever needed.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Educated clients on dangers of substance abuse and prevention techniques.
Peer Recovery Specialist
The P.E.E.R. Center
05.2019 - 03.2023
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Educated clients on dangers of substance abuse and prevention techniques.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
- Provided education on mental health topics and resources to clients.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Program Manager
Transitional Living Community
Columbus, OH, Ohio
02.2016 - 10.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
GED -
Ohio Department of Education Program
Columbus, OH04.2011
Skills
- First aid/CPR/AED Certified
- Positive Environment Facilitation
- Privacy and Confidentiality/ Documentation
- Infection Control Procedures
- Effective Listening
- Safety Protocols
- Patient Interaction
- Recovery Guidance
- Peer Support
- Group Activities
- Crisis Prevention Intervention
- Arranging Transportation
- Cultural Sensitivity
- Emotional Support
- Peer Interaction
- Problem-Solving Skills
Certification
CDCA.177315/ Certified Peer Recovery Supporter 000938
Timeline
Certified Peer Support Specialist
RI International
05.2023 - Current
Certified Peer Support Specialist/CDCA
Community For New Direction
03.2022 - Current
Peer Recovery Specialist
The P.E.E.R. Center
05.2019 - 03.2023
Program Manager
Transitional Living Community
02.2016 - 10.2018
GED -
Ohio Department of Education Program
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