Angela Graham
Coward ,SC
Summary
-Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. -Responsible, punctual and productive professional when working with little to no supervision.
-Switchboard operator, scheduled visitation for inmates, operated various office equipment and machinery in the performance of daily activities including computer, calculators, copier, printer, interacted and communicated and provide assistance to various individuals and groups, including the public, Law Enforcement Officers, Judges, Attorneys, Clerks, etc
Overview
24
24
years of professional experience
Work History
Deputy Clerk II
Effingham Magistrate Office
10.2000 - 01.2024
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problem-solving.
Front Desk Clerk
Florence County Sheriff's Office
10.1999 - 10.2000
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Office Systems Technology
Williamsburg Technical College
Kingstree, SCSkills
- Filing systems
- Document Preparation
- Policy Enforcement
- Legal Terminology
- Calendar Management
- Meeting Coordination
- Telephone Etiquette
- Prioritization
- Cash Handling
- Administrative tasks
- Relationship Building
- Customer Satisfaction
- Proficient technology
- Mail handling
Timeline
Deputy Clerk II
Effingham Magistrate Office
10.2000 - 01.2024
Front Desk Clerk
Florence County Sheriff's Office
10.1999 - 10.2000
Office Systems Technology
Williamsburg Technical College
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