Hi, I’m
Angela Grayson
Hairdresser/Waitress/Bartender
Lindale,Texas
Summary
Although I have not worked in like 12 years, because I've been home raising my children, I really hope you will give me a chance. Im very eager to work and learn whatever it is yall need me to know so that I will the best employee yall need me to be. I have recently gotten divorce after being married 23 yrs so I need to get back to work. I no longer have my cosmotology license. My ex husband said there was no need in renewing my license. He makes really good money so I just assumed I wouldnt need it.. Not very smart I know. I do have some knowledge of country clubs/ Golf courses. I was a member of one in Athens, Tx. And my ex plays golf almost everyday, literally!!!
Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Hardworking Waiter with 12 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Friendly Waitress/Bartender Trainer with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering 12-year background providing high-quality service to customers. Highly skilled, experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests Enthusiastic , experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
years of professional experience
Work History
Blow Out SalonTyler, TX
Hairdresser
06.2013 - 08.2014
Job overview
- Washed, colored, cut and styled hair for high volume of clients daily.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended hair styles to compliment clients' facial features and coloring.
- Collected payment from customers and scheduled next appointments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Responded to customer inquiries by phone, email and in person.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Kept notes listing preferences and services provided to clients for quick reference.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Scheduled appointments for customers using internal software system.
- Treated customers to shampooing and head massage to promote loyalty.
- Followed updated techniques to color and treat hair and produce consistent results.
- Evaluated client's hair and physical features to determine style and cut plans.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Beautified customers by performing facials and waxing.
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained cleanliness of salon equipment, tools and work areas.
- Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
- Kept up with current trends in the industry by attending classes or seminars.
- Advised clients on how to maintain their hairstyles at home between visits.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Ensured client satisfaction with the quality of service provided.
- Maintained accurate records of client's details including name, contact number, payment information.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Developed relationships with regular clients by providing excellent customer service.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Mentored new staff to enhance personal growth and increase productivity.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Operated cash registers to receive payments from patrons.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Michelle"s Beauty ShopFrankston, TX
Hairdresser
01.2010 - 04.2013
Job overview
- Washed, colored, cut and styled hair for high volume of clients daily.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended hair styles to compliment clients' facial features and coloring.
- Collected payment from customers and scheduled next appointments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Responded to customer inquiries by phone, email and in person.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Kept notes listing preferences and services provided to clients for quick reference.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Scheduled appointments for customers using internal software system.
- Treated customers to shampooing and head massage to promote loyalty.
- Followed updated techniques to color and treat hair and produce consistent results.
- Evaluated client's hair and physical features to determine style and cut plans.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained cleanliness of salon equipment, tools and work areas.
- Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
- Kept up with current trends in the industry by attending classes or seminars.
- Advised clients on how to maintain their hairstyles at home between visits.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Ensured client satisfaction with the quality of service provided.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Maintained accurate records of client's details including name, contact number, payment information.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Developed relationships with regular clients by providing excellent customer service.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Scheduled client appointments.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Ordered, displayed and maintained supplies.
- Updated and maintained customer information records and beauty services provided.
- Operated cash registers to receive payments from patrons.
- Developed new styles and techniques.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Bleached, dyed or tinted hair using applicator or brush.
- Demonstrated and sold hair care products and cosmetics.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Applied water or setting, straightening or waving solutions to hair.
- Shaved, trimmed and shaped beards and mustaches.
Classy CutsAthens, TX
Hairdresser
03.2006 - 11.2010
Job overview
- Washed, colored, cut and styled hair for high volume of clients daily.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended hair styles to compliment clients' facial features and coloring.
- Collected payment from customers and scheduled next appointments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Responded to customer inquiries by phone, email and in person.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Kept notes listing preferences and services provided to clients for quick reference.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Scheduled appointments for customers using internal software system.
- Treated customers to shampooing and head massage to promote loyalty.
- Followed updated techniques to color and treat hair and produce consistent results.
- Evaluated client's hair and physical features to determine style and cut plans.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Colored, cut and installed extensions according to style photos and client specifications.
- Beautified customers by performing facials and waxing.
- Applied makeup to achieve desired day-to-day and special event looks.
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained cleanliness of salon equipment, tools and work areas.
- Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
- Kept up with current trends in the industry by attending classes or seminars.
- Advised clients on how to maintain their hairstyles at home between visits.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Ensured client satisfaction with the quality of service provided.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Maintained accurate records of client's details including name, contact number, payment information.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Developed relationships with regular clients by providing excellent customer service.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Mentored new staff to enhance personal growth and increase productivity.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Scheduled client appointments.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Ordered, displayed and maintained supplies.
- Updated and maintained customer information records and beauty services provided.
- Operated cash registers to receive payments from patrons.
- Developed new styles and techniques.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Bleached, dyed or tinted hair using applicator or brush.
- Demonstrated and sold hair care products and cosmetics.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Combed, brushed and sprayed hair or wigs to set style.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Applied water or setting, straightening or waving solutions to hair.
- Shaved, trimmed and shaped beards and mustaches.
Applebee's Bar and GrillPalestine, TX
Server/ Bartender Trainer
09.2008 - 02.2011
Job overview
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Filled condiments and napkin containers during slack periods.
- Prepared checks, itemizing total meal costs and taxes.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Trinity Valley Community College, Palestine TxPalestine, TX
Hairdresser from Cosmotology
05.2002
Arp High SchoolArp, TX
High School Diploma
05.1996
Trinity Valley Community CollegeAthens, TX
Some College (No Degree) from Psychology/ Sociology
Skills
- Supply Management
- Service Coordination
- Chemical Application
- Cleaning and Sanitizing
- Familiar With Relaxers
- Cosmetology Principles Knowledge
- Appointment Coordination
- Networking Expertise
- Razor Cutting Expert
- Color Corrections
- Hair Artistry Professional
- Innovative Hairstyling Techniques
- Customer Buying Habits
- Special Occasion Makeup Application
- Styling Tools
- Customer Consulting
- Hair Removal
- Eyebrow Shaping
- Outstanding Customer Service
- Quick Learner
- Makeup Application
- Marketing Understanding
- Endurance
- Color Composition
- Sales Expertise
- Photoshoot Styling
Additional Information
For the past 7 yrs Ive been working on starting my own business. I do all kinds of crafts. I make candles, soaps, bath bombs, lotions, and all kinds of beauty products. Also I sew and monogram things, make shirts. The list goes on and on. The name of my business is A Lil Craft-n-Sass. My tag line is Just enough sass for your Jackass.. lol and my logo is a donkey with long eye lashes and big bow sitting in front of a sewing machine. With candles sitting around and soap. All of my products have a unique sassy names. Like my bath salts are called Eat your face off bath salts. And my candles are Smell ya now and later. Anyways you get the point. So at some point i will be making that into an bactual reality. i would really love the opportunity to prove myself. I realize its been a while since ive worked but id love a chance to prove myself..
Timeline
Hairdresser
Blow Out Salon
06.2013 - 08.2014
Hairdresser
Michelle"s Beauty Shop
01.2010 - 04.2013
Server/ Bartender Trainer
Applebee's Bar and Grill
09.2008 - 02.2011
Hairdresser
Classy Cuts
03.2006 - 11.2010
Trinity Valley Community College, Palestine Tx
Hairdresser from Cosmotology
Arp High School
High School Diploma
Trinity Valley Community College
Some College (No Degree) from Psychology/ Sociology
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