Angela Green
Lorain,OH
Summary
Proven caregiver with a track record of enhancing patient quality of life at Various Communities through expert mobility assistance and compassionate companionship. Excelled in patient care and documentation, reducing lab costs by maintaining high standards at Mosky Dental Lab. Skilled in multitasking and verbal communication, adept at addressing client needs and managing patient documentation efficiently.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Caregiver
Various Communities
04.2000 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Concierge/Resident Care Assistant
Spring Creek Assisting Living
02.2016 - 01.2019
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers, handled challenging situations with ease..
- Responded to guest inquiries to maximize guest satisfaction.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained accurate and up-to-date records of guest information.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Handled customer complaints to satisfy and retain guests.
- Assisted guests with variety of services and local attraction information.
- Facilitated and coordinated transportation services for guests.
Unarmed Security Officer
Pinkerton and Burns
03.2001 - 02.2002
- Patrolled commercial property and associated parking garage.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- Directed guests around building and answered accessibility questions.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Dental Technician
Mosky Dental Lab
02.1996 - 06.1997
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
- Repaired [Type] equipment and stuck to strict preventive maintenance schedule to decrease lab costs [Number]%.
- Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
Education
Associate of Science - Business Administration And Management
Ashworth College
Norcross, GA06.2026
High School Diploma -
Health Careers Center High School
Cleveland, OH06.1996
Skills
- Mobility Assistance
- Progress Documentation
- Patient Companionship
- Meal Preparation
- Care Plan Adherence
- ADL Assistance
- HIPAA Compliance
- Documentation
- Incident Reporting
- Basic Housekeeping
- Behavioral Management
- Physical therapy support
- Multitasking and Organization
- Verbal and written communication skills
- Client documentation
- Records Management
- Patient Management
- Patient Care
Certification
- PCA - Personal Care Aide
- Certified Dental Technician, Mosky Dental Lab - 1996/1997
- CPR, First Aid, AED Certification
Timeline
Concierge/Resident Care Assistant
Spring Creek Assisting Living
02.2016 - 01.2019
Unarmed Security Officer
Pinkerton and Burns
03.2001 - 02.2002
Caregiver
Various Communities
04.2000 - Current
Dental Technician
Mosky Dental Lab
02.1996 - 06.1997
Associate of Science - Business Administration And Management
Ashworth College
High School Diploma -
Health Careers Center High School