Angela Green
East Orange
Summary
Professional in hospitality management, bringing valuable experience in overseeing housekeeping operations to ensure top-tier cleanliness and guest satisfaction. Known for fostering collaborative team environment and adapting to evolving demands. Key skills include staff supervision and quality assurance, with commitment to maintaining high standards.
Overview
5
5
years of professional experience
Work History
Housekeeping Manager
Nlnc Hospitality Llc
04.2024 - 12.2024
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Managed staff of [ten] housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
Housekeeping Supervisor
Crothall
09.2022 - 03.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Set up and assign cart to staff
- Evaluated employee performance and developed improvement plans.
Housekeeping Lead
Crothall
06.2021 - 02.2022
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
- Mentored and train new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Housekeeper
Crothall
10.2019 - 06.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Barringer High School
Newark, NJ06-2002
Skills
- Ordering cleaning supplies
- Performance metrics tracking
- Housekeeping techniques
- Bathroom cleaning
- Training and mentoring
- Cleaning and sanitation
- Bed making proficiency
- Laundry management
- Sorting and washing laundry
- Strong leadership
- Basic maintenance
- Sanitization techniques
- Floor cleaning, polishing, and waxing
- Furniture cleaning
- Standards compliance
- Staff evaluations
Timeline
Housekeeping Manager
Nlnc Hospitality Llc
04.2024 - 12.2024
Housekeeping Supervisor
Crothall
09.2022 - 03.2024
Housekeeping Lead
Crothall
06.2021 - 02.2022
Housekeeper
Crothall
10.2019 - 06.2021
High School Diploma -
Barringer High School