Passionate Nurse with 17+ years with demonstrated experience in SNFs, Home Health/Hospice, Utilization Management, and leadership settings. Proven ability to build strong relationships with staff, patients, and families while providing compassionate care. Offers strong task prioritization and organizational skills.
Overview
23
23
years of professional experience
Work History
LVN Intake Supervisor
Wilshire Home Health and Hospice
05.2024 - Current
Promoted a positive work environment by fostering strong relationships among staff members and facilitating open communication.
Balanced incoming load from high-volume telephonic reporting system with great time management and multitasking abilities.
Developed effective training materials for new employees to expedite their understanding of job responsibilities and improve overall performance.
Streamlined the clinical intake process for improved efficiency and reduced wait times for patients.
Maintained strict adherence to privacy regulations by securely handling sensitive patient information
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Utilization Management Nurse
Dignity Health
06.2021 - 05.2024
Member of Engagement Committee
Trained new nurses
Evaluate medical guidelines and benefit coverage to determine appropriateness of services.
Perform prior authorization review of services requiring notification.
Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Hospital Home Health Liaison
Adventist Health Bakersfield
10.2019 - 10.2022
Employee of the month in 2019 and 2020
Helped clients set appointments, discussed plans and followed up to check on concerns.
Communicated with family, pharmacies, hospice care, discharge planners and other professionals to complete seamless transitions.
Reviewed patient assessments, charts and medical opinions to determine best courses of action.
Worked with hospitals and facilities to outline discharge plans.
Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
Worked effectively with staff from all departments to coordinate resolutions.
Entered details into computer systems and managed database of information.
Educated patients and families on healthcare options and financial support resources.
Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
Wound Care Nurse
Around The Clock Healthcare
05.2010 - 10.2019
Maintained comprehensive understanding of genitourinary, gastrointestinal and integumentary systems and provided treatment for wounds impacting them.
Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
Provided consultation, education and counseling to patients, staff and family members.
Documented and examined patient recovery and reported progress to doctors for effective management.
Remained situationally aware and nimble despite critical health conditions.
Offered emotional support to patients and family members experiencing trauma.
Prevented skin deterioration against formidable odds using ground-breaking technology.
Assessed and treated draining of wounds and burns.
Provided post-surgery treatment and care for patients with ostomies.
Treated over 200 patients per year with wounds caused by medical treatments, diseases and injuries.
Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
Implemented plans to prevent pressure ulcers and other wound developments.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Evaluated patient histories, complaints, and current symptoms.
Educated family members and caregivers on patient care instructions.
Charge Nurse
The Rehabilitation Center Of Bakersfield
05.2009 - 05.2010
Cared for patients' wounds and changed dressings.
Implemented quality patient care techniques to align with safety, health, and organizational regulations.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking, and administration.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Managed patients recovering from medical or surgical procedures.
Educated family members and caregivers on patient care instructions.
Director of Assisted Living
Rosewood Retirement & Assisted Living
01.2002 - 05.2009
Led, directed and motivated others to innovate and excel.
Worked in fast-paced environment with competing demands for time and attention.
Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
Spearheaded and implemented new projects to expand scope of engagement.
Trained medication technicians.
Communicated with patients, ensuring that medical information was kept private.
Ordered all pharmacy supplies and kept check on inventory levels.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Associate of Science - Nursing
Cuesta College
San Luis Obispo, CA
Associate Degree in Nursing - Vocational Nursing
Bakersfield Adult Schools
Bakersfield, CA
06.2007
Associate of Science - Registered Medical Assistant
San Joaquin Valley College
Bakersfield, CA
06.1999
High School Diploma -
Ridgeview High School
Bakersfield, CA
06.1997
Skills
IV therapy certification
Timeline
LVN Intake Supervisor
Wilshire Home Health and Hospice
05.2024 - Current
Utilization Management Nurse
Dignity Health
06.2021 - 05.2024
Hospital Home Health Liaison
Adventist Health Bakersfield
10.2019 - 10.2022
Wound Care Nurse
Around The Clock Healthcare
05.2010 - 10.2019
Charge Nurse
The Rehabilitation Center Of Bakersfield
05.2009 - 05.2010
Director of Assisted Living
Rosewood Retirement & Assisted Living
01.2002 - 05.2009
Associate of Science - Nursing
Cuesta College
Associate Degree in Nursing - Vocational Nursing
Bakersfield Adult Schools
Associate of Science - Registered Medical Assistant
Account Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific HospiceAccount Manager at Dedicated Home Health Care, Reliance Hospice and Valley Pacific Hospice