Angela Griffin
Carrollton,TX
Summary
Compassionate caregiver skilled in providing emotional support, mobility assistance, and tailored nutrition monitoring. Committed to enhancing patient comfort and dignity through personalized care.
Dedicated caregiver with over 7 years of experience in compassionate patient care and emotional support. Expertise in developing strong relationships with clients and families, ensuring compliance with safety standards, and promoting independence through tailored care plans.
Empathetic professional committed to delivering compassionate care and emotional support. Proficient in nutrition monitoring and mobility assistance, with a strong ability to foster positive relationships and ensure patient dignity.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Caregiver Attendant
Amazing Grace Home Health Agency
07.2025 - Current
- Coordinated transportation and mobility support for patients during appointments and activities.
- Assisted patients with daily living activities, promoting independence and dignity.
- Developed individualized care plans tailored to unique needs of clients.
- Coordinated daily activities and therapeutic exercises to enhance client engagement.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Offered support to assist with supervising special needs individuals in home.
- Provided compassionate care and assistance with daily living activities for patients.
- Monitored patient health status, reporting changes to nursing staff promptly.
Pharmacy Technician
Walmart
12.2022 - Current
- Processed prescription orders accurately and efficiently in fast-paced environment.
- Assisted customers with medication inquiries, providing exceptional service and support.
- Maintained inventory levels and restocked medications to ensure availability for patients.
- Collaborated with pharmacists to verify prescription accuracy and resolve discrepancies.
- Monitored expiration dates of medications, ensuring safety and compliance with regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Resolved third-party billing, computer system and customer service issues.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Caregiver Attendant
Prime Care Nursing
06.2015 - 12.2022
- Provided compassionate care and assistance with daily living activities for patients.
- Monitored patient health status, reporting changes to nursing staff promptly.
- Assisted in medication management, ensuring adherence to prescribed schedules.
- Implemented individualized care plans, adapting approaches based on patient needs and preferences.
Detention Sergeant
Hinds County Sheriffs Department
06.2013 - 10.2022
- Supervised daily operations to ensure safety and compliance within detention facility.
- Managed inmate intake procedures, maintaining accurate records and documentation.
- Trained and mentored junior officers on standard operating procedures and best practices.
- Implemented conflict resolution strategies to de-escalate volatile situations effectively.
- Coordinated with medical staff to address inmates' health concerns in a timely manner.
- Developed safety protocols that improved incident response times and overall security measures.
- Maintained order in the detention facility by consistently enforcing rules and regulations.
- Streamlined booking processes to ensure efficient intake and release of detainees.
- Assisted medical staff with inmate care, ensuring timely treatment for health concerns.
- Processed inmates by taking photographs and fingerprints.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Regularly conducted security and sanitation checks.
Cook/Prep Line Cook
Roberts Company
11.2012 - 05.2014
- Prepared and cooked high-quality meals in accordance with company standards.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Maintained cleanliness and organization of kitchen workspace to comply with health regulations.
- Implemented new recipes, enhancing menu offerings and customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA10-2014
No Degree - General Studies
Hinds Community College
Raymond, MS05-2014
Skills
- Nutrition monitoring
- Emotional support
- Mobility support
- Recreational activities planning
- Housekeeping tasks
- Compassionate care
- Meal preparation
- Patient assistance
- Oxygen therapy
- Toileting assistance
- Personal hygiene support
- Elderly care
- Compassionate communication
- Patient care
- Heavy lifting
- Transfer skills
- Fall prevention
- Healthcare documentation
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance verification
- Prescription filling
- HIPAA
- Drug inventory control
- Labeling accuracy
- Stocking shelves
- Processing payments
- Pharmacy law compliance
- Verifying orders
- Inmate supervision
- Restraint techniques
- Computer skills
- Incident investigation
- Surveillance
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Frying
Accomplishments
- Reduced prescribing errors 0% by reaching out to prescribers to verify medication orders.
- Facilitated the implementation of a new drug inventory system.
- Improved customer service standards by 90%.
- Processed and filled over 100 prescriptions per day.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- HHA - Home Health Aide
- CPhT - Certified Pharmacy Technician
- DOCC- Detention Officer Certification Course
Languages
English
Full Professional
Timeline
Caregiver Attendant
Amazing Grace Home Health Agency
07.2025 - Current
Pharmacy Technician
Walmart
12.2022 - Current
Caregiver Attendant
Prime Care Nursing
06.2015 - 12.2022
Detention Sergeant
Hinds County Sheriffs Department
06.2013 - 10.2022
Cook/Prep Line Cook
Roberts Company
11.2012 - 05.2014
High School Diploma -
Cornerstone Christian School
No Degree - General Studies
Hinds Community College