Angela Grijalva
Prairieville,LA
Overview
6
6
years of professional experience
Work History
Accounting/Payroll Assistant
Premier South Roofing And Sheet Metal
Baton Rouge, LA
07.2022 - Current
- Performed complex calculations on a regular basis to ensure proper payment of commissions due.
- Performed regular bank reconciliation processes to identify discrepancies between actual bank balances and accounting records.
- Utilized Excel spreadsheets extensively to track commission details
- Adapted to changing priorities and demonstrated flexibility in managing multiple tasks simultaneously.
- Paid vendors with company funds by confirming accurate checks and scheduling payments.
Receptionist
Premier South Roofing And Sheet Metal
Baton Rouge, LA
10.2019 - Current
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees while managing high call volume.
- Maintained accurate records of all incoming calls, messages, and visitors.
- Scheduled and managed appointments through regularly updating appointment calendars.
- Organized and stored crucial documents in physical filing cabinets as well as in electronic document storage systems.
- Managed office supplies inventory by monitoring stock levels and placing orders as needed, ensuring efficient supply management.
Cashier
Alexander's Highland Market
Baton Rouge, LA
08.2018 - 10.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Consistently delivered exceptional customer service in fast-paced, high-volume environments.
- Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.
- Assisted customers in locating products and offering product knowledge when required.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Front End Manager
Alexander's Highland Market
Baton Rouge, LA
08.2018 - 10.2020
- Managed inbound calls from customers; addressed inquiries, complaints, and other requests for assistance.
- Coached and provided feedback to staff to improve performance and achieve company objectives.
- Monitored customer traffic and proactively addressed potential issues.
- Processed payments, returns, and exchanges.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Education
Associate of Science - Veterinarian Assisting
Penn Foster College
Scottsdale, AZAssociate of Applied Science - Business
Baton Rouge Community College
Baton Rouge, LASkills
- File Management
- Data Entry
- Office Equipment Troubleshooting
- Workload Management
- Time Management
- Expense Reporting
- Multi-Line Phone Systems
- Spreadsheet Software
- Team Collaboration
- Basic accounting
- Verbal and written communication
- Calendar Management
- File and Record Keeping
- Microsoft Office Suite
- Tech-Savvy
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Accounting/Payroll Assistant
Premier South Roofing And Sheet Metal
07.2022 - Current
Receptionist
Premier South Roofing And Sheet Metal
10.2019 - Current
Cashier
Alexander's Highland Market
08.2018 - 10.2020
Front End Manager
Alexander's Highland Market
08.2018 - 10.2020
Associate of Science - Veterinarian Assisting
Penn Foster College
Associate of Applied Science - Business
Baton Rouge Community College
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