Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Guerrero

Fort Worth,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Schedule

MSI Express
03.2022 - Current
  • Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
  • Updated management and clients on progress of production.
  • Tracked progress of manufacturing orders using Nulogy software.
  • Established strong relationships with suppliers, improving collaboration and increasing efficiency in securing required materials on time.
  • Set schedules by planning and designating shifts and hours.
  • Troubleshot production problems, machinery malfunctions, and staff shortages.
  • Played a key role in the successful launch of new products, ensuring seamless integration into existing production schedules without compromising on-time delivery rates.
  • Scheduled routine maintenance for machinery, minimizing unexpected breakdowns and production halts.
  • Managed scheduling conflicts swiftly to prevent delays in production and ensure customer deadlines were met.
  • Reviewed historical data to identify trends and opportunities for enhancing overall efficiency of the production scheduling process.
  • Streamlined communication between production and supply chain teams, ensuring timely material availability.

Materials Planner

MSI Express
10.2016 - 03.2023
  • Conducted regular inventory audits to maintain accurate records and ensure proper allocation of resources.
  • Monitored supplier performance using key metrics such as on-time delivery rates and quality standards, taking corrective action when necessary to improve overall performance.
  • Participated in regular meetings with cross-functional teams to discuss current material issues and develop solutions to address challenges, fostering a collaborative work environment.
  • Established safety stock levels for critical materials, reducing the risk of stockouts and potential lost sales.
  • Implemented a demand forecasting system to more accurately predict material needs, reducing excess inventory costs.
  • Proactively communicated with internal stakeholders regarding any changes or issues affecting material availability or lead times, ensuring smooth operations across departments.
  • Trained new staff members on best practices in materials planning, fostering a culture of knowledge sharing and collaboration among team members.
  • Managed inventory levels for optimal cost savings and minimal stockouts, resulting in increased customer satisfaction.
  • Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.

Medical Office Representative

Pacific Medical, Inc
04.2014 - 09.2016


  • Supported continuity of care by recording accurate patient information during intake sessions and updating electronic health records accordingly.
  • Streamlined office workflow for increased efficiency through proper filing of medical records and documentation.
  • Assisted physicians with timely completion of paperwork, allowing them to focus on providing quality patient care.
  • Maintained a clean, organized waiting area to create a welcoming environment for patients and visitors.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.

Customer Service Representative

Cover Oregon
09.2013 - 02.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Inventory Control Coordinator

Power Packaging (Now MSI Express)
09.2011 - 06.2013
  • Streamlined warehouse operations for increased efficiency through effective coordination with team members.
  • Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Optimized storage space utilization by reorganizing warehouse layout based on product demand patterns and seasonal fluctuations.
  • Coordinated physical inventories, establishing a systematic approach that reduced errors and saved time during recounts.
  • Resolved inventory discrepancies by investigating variances and working closely with other departments for accurate recordkeeping.

Education

Cascade Union High School
Turner, OR
06-2002

Skills

  • Material requirement planning
  • Demand forecasting
  • Production coordination
  • Scheduling optimization
  • Master scheduling
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Critical thinking
  • Detail-oriented

Certification

  • APICS - Supply Chain Planning Certification

Timeline

Production Schedule

MSI Express
03.2022 - Current

Materials Planner

MSI Express
10.2016 - 03.2023

Medical Office Representative

Pacific Medical, Inc
04.2014 - 09.2016

Customer Service Representative

Cover Oregon
09.2013 - 02.2014

Inventory Control Coordinator

Power Packaging (Now MSI Express)
09.2011 - 06.2013

Cascade Union High School

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