Angela Guinyard
Pittsburgh,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Patient Biller
Alleghany Health Network
04.2021 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Executed billing tasks and recorded information in company databases.
- Kept all patient information secure and confidential.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Determined proper codes for medical records and patient services.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Audited and corrected billing and posting documents for accuracy.
- Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues
Patient Access Specialist
Emerus Holdings
01.2020 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered 40 or more patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
Emergency Room Unit Secretary
Robertwood Johnson Barnabas Health
10.1997 - 07.2004
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up to date information.
- Answered phone calls and messages for 6-physician within medical facility, scheduling appointments, and handling patient inquiries.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
Education
Certificate - Office Manager
American Academy of Professional Coders
Pittsburgh, PA10.2019
Certificate - Medical Billing
Cross Roads Institute
Edison, NJ08.2001
Diploma - Clerical Skills
Middlesex County Vocational School East Brunswick
East Brunswick, NJ06.1996
Skills
- Billing Dispute Resolution
- Claim Processing
- Filing Appeals
- Customer Contact
- Billing Data Verification
- Statement Itemization
- Benefits Verifications
- Error Revision
Certification
- Patient Access Coordinator, CHAA - October 2019-Present
Timeline
Patient Biller
Alleghany Health Network
04.2021 - Current
Patient Access Specialist
Emerus Holdings
01.2020 - Current
Emergency Room Unit Secretary
Robertwood Johnson Barnabas Health
10.1997 - 07.2004
Certificate - Office Manager
American Academy of Professional Coders
Certificate - Medical Billing
Cross Roads Institute
Diploma - Clerical Skills
Middlesex County Vocational School East Brunswick
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