ANGELA HACKNEY

• Ensured compliance with privacy and documentation standards, managing confidential records and student assessments with precision and accountability.

• Conducted in-depth needs assessments to identify resource gaps and developed actionable recommendations for operational improvements, enhancing overall support and service delivery.

• Collaborated with cross-functional teams to design and implement strategic solutions that improved organizational efficiency and fostered inclusive environments for diverse stakeholders.

• Advised on program and content modifications, tailoring solutions to meet varied client needs, ensuring maximum engagement, productivity, and outcomes.

• Delivered training and professional development sessions, elevating staff capabilities and aligning team efforts with broader organizational objectives. Coordinated and facilitated organizational workshops aimed at enhancing team collaboration, process optimization, and performance outcomes.

• Oversaw the implementation of strategic plans, ensuring compliance with industry regulations and organizational standards.

• Managed logistics for services, including transportation and accommodations, streamlining operations and improving service delivery

• Led multidisciplinary teams to develop, track, and adjust strategies for the support of individuals with diverse learning and developmental needs.

• Utilized data-driven insights to identify areas for program improvement and resource optimization.

• Acted as a liaison between education staff, community agencies, and families to coordinate services and address needs for student success.

• Designed and facilitated customized training programs for teams to promote continuous improvement in service delivery and program effectiveness.

• Cultivated a collaborative environment that encouraged cross-departmental communication and the sharing of best practices for student engagement and performance.

Ensured compliance with privacy and documentation standards, managing confidential records and student assessments with precision and accountability

• Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
• Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
• Developed and led professional development sessions and training programs for both English and Chinese-speaking staff, enhancing team capabilities and performance.
• Maintained confidential and professional communication with administration, faculty, and staff, ensuring smooth operational flow.
• Designed and implemented onboarding programs for new teachers, ensuring they were equipped for success in their roles.
• Provided mentoring to new teachers, assisting with lesson planning, behavior management, curriculum adaptation, and time management to support their professional growth.Managed a diverse classroom of international students, addressing individual learning needs while ensuring curriculum-based goals were met or exceeded.
• Integrated technology into daily lessons to enhance engagement and improve student learning experiences.
• Designed and administered performance assessments and projects, ensuring clear measurement of student progress and achievement