Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Volunteer
Angela Hahn

Angela Hahn

Manager
Vance,AL

Summary

Authorized to work in the US for any employer Hardworking payroll professional offering 10+ years of experience and a results-driven nature. Knowledgeable about processing garnishments, checking data and adding special reimbursements such as mileage. Skilled in report writing, data entry and file management. Organized Payroll Clerk offering 10+ years of experience in the financial and accounting industry. Accurate, detail-orientated and personable. Consistently provide exceptional problem-solving abilities and numerical accuracy. Detail-oriented Payroll Clerk with 10+ years of experience in data entry and record-keeping. Well-versed in tax and payroll laws. Experienced in new hire, termination and benefits orientation process.

Overview

25
25
years of professional experience
3
3
Certification

Work History

Co-Owner and Office Manager

Fitness equipment Doctor
03.2013 - Current
    • Installed fitness equipment
    • Repaired fitness equipment
    • Customer service
    • Established, optimized and enforced business policies to maintain consistency across industry operations.
    • Managed day-to-day business operations.
    • Assessed damaged materials and notified maintenance personnel of needed repairs.
    • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
    • Prepared bank deposits and handled business sales, returns and transaction reports.
    • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
    • Performed statistical analyses to gather data for operational and forecast team needs.

Salon Manager

Tanning Oasis Salon
05.2021 - 02.2023
  • Opened 2nd location which is successful and booming
  • Overseeing daily salon operations
  • Hiring and training
  • Keep Business License up to date
  • Arrange for regular maintenance services for all equipment
  • Did State and Local Taxes for both locations
  • Maintain staff records, including salaries and working schedules
  • Promote services, products and discounts
  • Receive payments from clients and track all transactions
  • Keep updated records of costs and revenues (e.g
  • Daily, monthly and quarterly)
  • Run online competitions and offer discount packages to attract new customers
  • Proven work experience as Tanning Salon Manager or similar role
  • Good knowledge of beauty treatments and products
  • For skin care)
  • Bookkeeping knowledge
  • Excellent organizational skills
  • Ability to handle customers' requests and complaints with grace
  • Recruiting, hiring, and training new staff
  • Scheduling staff; providing employee feedback
  • Terminating staff if necessary; delegating responsibilities
  • Basic accounting, including managing salon receipts and expenses, maintaining books, and depositing daily revenues
  • Certified by Norvell Hand Spray Consultant and Body Contouring
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Handled employee scheduling and coverage needs during business hours.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Scheduled employees to maintain adequate coverage during business hours.

Certified Nursing Assistant

Morning Side of Washington
06.2019 - 01.2021
  • Maintained correct records of patient care, condition, progress and concerns
  • Pass medications under nurse supervision
  • Maintained a clean, healthy and safe environment
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
  • Reported any unusual circumstances in the patients' condition or environment
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements
  • Provided a comforting and soothing environment
  • Monitored vital signs, such as blood pressure and pulse
  • Changed sterile dressings
  • Scheduled and accompanied clients to medical appointments
  • Member in good standing with Nurse Aide Registry.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Supported needs of 107+ residents under long-term care
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Certified Nursing Assistant

Select Post Acute Care
11.2013 - 06.2019
  • Maintained accurate records of patient care, condition, progress and concerns
  • Maintained a clean, healthy and safe environment
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements
  • Provided a comforting and soothing environment
  • Monitored vital signs, such as blood pressure and pulse
  • Changed sterile dressings
  • Member in good standing with Nurse Aide Registry
  • Answered patient calls for care and feeding.

Certified Nursing Assistant

Hospice, Passages Hospice
Bloomington, IL
08.2009 - 06.2011
  • Maintained accurate records of patient care, condition, progress and concerns
  • Monitored vital signs, such as blood pressure and pulse
  • Responded appropriately to the physical, emotional and developmental needs of patients
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information patient records and charts
  • Documents objective data and routine aspects of patient care
  • Member in good standing with Nurse Aide Registry.

Salon Assistant

Laundry Island Sun Tanning
02.2007 - 02.2009
    • Educated customers on product uses and benefits
    • Established a strong relationship with client base to generate long term business
    • Updated customer information records to track services provided
    • Counted and documented opening and closing cash amounts daily
    • Cleaned and maintained the entire salon
    • Maintained a regular client list of up to 50 customers
    • Resolved guest complaints in a timely, efficient manner
    • Consistently received positive performance reviews from guests
    • Reviewed weekly inventory charts and recorded facility needs
    • Distributed business cards outside of the salon to generate new business.
    • Managed cash flow, business transactions, banking, and accounting processes.
    • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
    • Offered discounts and manager promotions to loyal customers.
    • Maintained general appointment calendar and set shift schedules.
    • Worked to continuously increase salon business through effective sales, service, and operations policies.

Certified Nursing Assistant

Washington Christian Village
05.2005 - 02.2007
  • Maintained accurate records of patient care, condition, progress and concerns
  • Monitored vital signs, such as blood pressure and pulse
  • Member in good standing with Nurse Aide Registry.

Store Manager

Dollar General
Washington, IL
02.2002 - 01.2004
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted with hiring, training and mentoring new staff members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Assisted in recruiting, hiring and training of team members.
  • Completed point of sale opening and closing procedures.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reported issues to higher management with great detail.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Interacted well with customers to build connections and nurture relationships.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Certification in Certified Nursing Assistant -

Illinois Central College
1996

High School Diploma - undefined

Eureka High School
1993

Skills

  • Billing
  • Customer Service Skills (10 years)
  • Microsoft (10 years)
  • Microsoft Word (10 years)
  • Hospice Care
  • Medical Office Experience
  • Patient Care
  • Equipment Repair (4 years)
  • Medication Administration
  • Vital Signs
  • Medical Scheduling
  • Medical receptionist
  • Assistant manager experience
  • Management
  • Merchandising
  • Human resources
  • Leadership
  • Certifications and Licenses
  • CNA CPR Certification
  • Assessments
  • Customer service — Familiar
  • May 2021
  • Identifying and resolving common customer issues Full results: Familiar
  • Customer focus & orientation — Proficient May 2021
  • Responding to customer situations with sensitivity
  • Full results: Proficient
  • Administrative assistant/receptionist — Completed May 2021
  • Using basic scheduling and organizational skills in an office setting
  • Full results: Completed
  • Management & leadership skills: Impact & influence — Familiar
  • Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
  • Filing & organization — Familiar
  • Arranging and managing information or materials using a set of rules
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field
  • Numeracy Skills
  • Data Recording
  • Payroll Liabilities
  • Direct Deposit Processing
  • Reviewing Data
  • Rate Changes
  • Tracking Leave
  • Accounts Payable and Accounts Receivable
  • Team Collaboration
  • Payroll Computation
  • Data Entry
  • Calculating Liabilities
  • Biweekly Payroll Management
  • Excel Proficiency
  • Compiling Data
  • Checking Time Cards
  • Team Player
  • Bonus Check Processing
  • Producing Reports
  • Prepare Paychecks
  • Information Protection
  • Payroll Reconciliation
  • Expense Reimbursements Tracking
  • Database Maintenance
  • Time Sheet Review
  • Basic Excel Functions
  • Payroll Software Proficiency
  • General Ledger
  • Employment Tax Knowledge
  • Records Management
  • Payroll and Benefits Administration
  • Benefits Interpretation
  • Stress Tolerance
  • Paperwork Processing
  • Employee Timesheet Processing
  • New Employee Paperwork
  • Outgoing Phone Calls
  • Concentration and Speed
  • Labor Relations
  • Weekly Production Management
  • Dependable and Adaptable
  • Client Billing
  • Period-End Reporting
  • Office Supplies and Inventory
  • Producing Communications
  • Termination Processing
  • Computerized Payroll Systems
  • E-Mail and Telephone Communication
  • Reimbursement Processing
  • Data Integrity
  • Employee Performance Evaluations
  • Account Balancing
  • Help Desk
  • Timecard Management
  • Information Auditing and Verification
  • Correspondence Management
  • Process Monitoring
  • Accurate Documentation
  • Investigating Discrepancies
  • Data Transmissions
  • Paycheck Distribution
  • Calculate Commissions
  • Monthly Reconciliations
  • Fund Accounting
  • Bookkeeping
  • Thoroughness
  • Filing
  • Administering Payroll

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 16 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Investigated, identified and reconciled account discrepancies in company savings.
  • Coordinate 10 special public and private events.

Certification

Charismatic and engaging professional leveraging superb "real world" knowledge. (10+ years) Communication skills (10+ years) Computer skills (10+ years) People skills (10+ years) Leadership skills (10+ years) Organizational skills (10+ years) Time management skills (10+ years) Collaboration skills Problem-solving (10+ years) Supervising experience (3 years) Customer service (10+ years) Retail management (5 years) Receptionist (10+ years) Filing (10+ years) Data Entry Scheduling (5 years)

Timeline

Salon Manager

Tanning Oasis Salon
05.2021 - 02.2023

Certified Nursing Assistant

Morning Side of Washington
06.2019 - 01.2021

Certified Nursing Assistant

Select Post Acute Care
11.2013 - 06.2019

Co-Owner and Office Manager

Fitness equipment Doctor
03.2013 - Current

Certified Nursing Assistant

Hospice, Passages Hospice
08.2009 - 06.2011

Salon Assistant

Laundry Island Sun Tanning
02.2007 - 02.2009

Certified Nursing Assistant

Washington Christian Village
05.2005 - 02.2007

Store Manager

Dollar General
02.2002 - 01.2004

Certification in Certified Nursing Assistant -

Illinois Central College

High School Diploma - undefined

Eureka High School

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