Angela Hall
Vermilion,IL
Summary
Energetically leveraged software proficiency and exceptional attention to detail at GSI Group, optimizing shipping efficiency and ensuring international compliance. A quick learner and reliable team player, I enhanced customer satisfaction at Amazon by resolving complex issues, demonstrating unparalleled multi-tasking and flexibility. Achieved significant improvements in inventory accuracy and vendor relations.
Overview
11
11
years of professional experience
Work History
Logistics Specialist
GSI Group
Paris, IL
10.2023 - Current
- Develop and maintain relationships with vendors to ensure the timely delivery of materials.
- Negotiate rates with carriers to optimize efficiency in shipping processes.
- Utilize software programs to track shipments from origin to destination.
- Ensure that all shipments meet international regulations for customs clearance.
- Resolve any discrepancies related to product quality or quantity issues upon delivery.
Production Team Member
North American Lighting
Paris, IL
09.2019 - 09.2023
- Inspected finished goods for defects or discrepancies prior to packaging.
- Adhered to safety regulations while operating machinery and working on the production line.
- Participated in team meetings and training sessions concerning new processes or techniques.
- Moved items between machines, conveyors and transport equipment to meet production needs.
Customer Service Representative
Amazon.com
Winchester, KY
09.2016 - 09.2019
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Inbound Stower
Amazon Fulfillment Center
Lexington, KY
06.2014 - 01.2015
- Scanned barcodes on products to ensure accurate tracking of inventory levels.
- Unloaded inbound freight and placed it into designated bays or slots.
- Used handheld scanner to sort products onto appropriate shelves daily.
Education
Diploma - Office Administration/Administration Specialist
Sullivan College
Lexington, KY09-1995
Skills
- Software Proficiency
- Accurate recordkeeping
- USA and international logistics
- Attention to detail
- Self-motivated
- Multi-tasking
- Flexible
- Quick learner
- Reliable
Timeline
Logistics Specialist
GSI Group
10.2023 - Current
Production Team Member
North American Lighting
09.2019 - 09.2023
Customer Service Representative
Amazon.com
09.2016 - 09.2019
Inbound Stower
Amazon Fulfillment Center
06.2014 - 01.2015
Diploma - Office Administration/Administration Specialist
Sullivan College