Professional with comprehensive experience in healthcare management, emphasizing operational efficiency and patient care excellence. Skilled in team leadership, ensuring smooth practice operations and adaptability to evolving healthcare needs. Expertise in financial oversight, regulatory compliance, and staff development, fostering collaborative environment that drives results. Reliable and resourceful, consistently delivering effective solutions and improvements.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Medical Practice Administrator
MI Family Practice a Div of MHP
05.1996 - Current
Monitored financial health of the practice through regular budget analysis, identifying areas for potential cost savings or revenue generation.
Supported physician partners in navigating complex administrative issues, providing essential guidance and expertise to ensure smooth operations.
Established robust internal communication channels to keep staff informed about important updates or policy changes affecting their roles within the practice.
Improved overall office efficiency with effective delegation of tasks to administrative team members.
Managed all aspects of billing and insurance claims, ensuring accurate and timely processing for financial stability.
Negotiated contracts with vendors, securing cost-effective deals on equipment, supplies, and services vital to the practice''s success.
Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
Collaborated with physicians to develop strategic plans for continued growth and expansion of the practice''s service offerings.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Addressed and remedied all patient or team member issues.
Created and implemented organizational policies and procedures.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Ordered all office supplies and kept check on inventory levels.
Education
Business Administration And Management
Macomb Community College
Clinton Township, MI
02-1993
Skills
HIPAA regulations
Insurance verification
Quality improvement
Revenue cycle management
Medical billing and coding
Credentialing and privileging
Electronic health records
Policy and procedure development
Staff management
Teamwork and collaboration
Problem-solving abilities
Reliability
Excellent communication
Certification
Certified Medical Office Manager (CMOM) Practice Management Institute 2009
Certified Medical Coding (CMC) Practice Management Institute 2010
Certified Community Health Worker Practice Management Institute 2024