Angela Hamilton
Anchorage,AK
Summary
Global Sales Operations Manager, Application Engineer, Deal Desk Contract Expert, Business process/system owner with team project management experience, accountable and exceptionally structured with result recognized leadership. High knowledge in developing financial and business operations models, data integrity research and analysis, and tracking, metrics, tracking and benchmarking, KPI’s and analysis. Knowledge in a specialized division including sustainable energy generation department practices, trusted programs, leadership plans, indorsing policies, regulatory compliance for Sales Operations, Business Operations, Nuclear Engineering, and Facilities Management. Proven Application Engineer identifying process improvement and implement improvement plans to modernize processes and grow efficiency within internal and external organizations for company profitability and increased productivity. Accountable for execution of required analysis, design, development and implementation of modifications to existing information technology (IT) systems or support development and implementation of new IT systems to optimize accounting, data accuracy, reporting, analysis, operations and/or business processes. Proven aptitude to analyze data and formulate conclusions, reports, trends and/or recommendations. Recording transactions, posting financial data, reconciling accounts, auditing and ensuring accuracy and completeness of cash flows, technical documents and project job costing.
Overview
15
15
years of professional experience
Work History
Facilities Management and Executive Projects Financial Analyst
Palo Verde Nuclear Generating Station
- This position was on a contract basis with APS, executing analytical project management administrative and technical support in the development of work authorizations, financial reporting, and communication of programs and guidelines
- Participating in the implementation of systems to enhance, streamline and provide advanced support to business processes and information needs for facility related development
- Currently function as liaison between facilities management and business operations departments.
Nuclear Engineering Financial Analyst
Palo Verde Nuclear Generating Station
- This position was on a contract basis with APS
- Primary responsibilities of tracking costs, budget to actual, billings and accounting, cost and revenue projections
- Preparation of monthly project accruals reports to accounting, assist Department Leaders in vendor contracts and purchase order management, as well as invoice coding, and tracking
- Working general direction, conducting a variety of complex financial analysis projects or functions referring to established policies and practices for guidance
- Perform a variety of complex duties in account maintenance, requiring the application of professional accounting techniques
- Solve complex problems in maintaining accounts or systems, prepare reports and in the distribution of costs
- Responsible for accounting and related activities where such functions are complex in nature
- Interaction with senior internal personnel on significant matters often requiring coordination between organizations.
Sr. Business Enablement Consultant-Contract
OpenTech Alliance
01.2022 - 04.2023
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Launched quality assurance practices for each phase of development
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Global Sales Operations Manager
Kinaxis Software Company
09.2020 - 11.2021
- Focused in the business theatre of Global Sales Operation, Order Validation processes, commencing with Sales Force opportunities and ending with the final order/contract acceptance into the CRM APTTUS agreement and Workday accounting system
- Currently leading Sales Operations in Europe and Asia Pacific regions
- Daily operations and functionality include: Creating reports and dashboards in Sales Force to mainttain data integrity, analyze and report business results and requirements
- Provide acumens for improvement understanding and applying business processes and guidelines
- Currently CPQ business process and implementation PM with global team providing sales with CPQ APTTUS and Sales Force support
- Including business process education and training.
Global Sales Operations Manager
Blue Yonder fka JDA Software, Inc.
10.2017 - 11.2019
- Focused in the business theatre of Global Sales Operation, Order Validation processes, commencing with Sales Force opportunities and ending with the final order/contract acceptance into the CRM APTTUS agreement and Workday accounting system
- Currently leading a global team with resources in North America, Europe, Asia Pacific and COE India
- Daily operations and functionality include: Creating reports and dashboards in Sales Force to mainttain data integrity, analyze and report business results and requirements
- Provide acumens for improvement understanding and applying business processes and guidelines
- Determine acceptance and amendments of legal contracts before the order/contract can proceed through CRM internal processes, accounting systems and product fulfillment
- Working cross functionally with Sales Effectiveness continuously promoting CPQ, training, and trusted partnership mindfulness
- Also collaborate as an Application Engineer with key business stake holders in Finance, Accounting, Auditing, Fulfillment and Legal departments for optimized delivery of software contracts and CLM
- Work thoroughly and methodically to guide the Order Validation and Order Alignment team through CPQ and CRM order/contract resolution at times of critical path for revenue recognition and sales bookings i.e
- Month end, end-of-quarter and end-of-year close
- Currently CPQ business process and system owner with global team providing sales with CPQ APTTUS and Sales Force support
- Including business process education and training.
Global Sales Operations - Order Validation, Sr. Analyst
Blue Yonder fka JDA Software, Inc.
01.2016 - 10.2017
- Focused in the business theatre of Sales Operation, Order Validation processes, beginning with Sales Force opportunities and ending with the final order/contract acceptance into the CRM APTTUS agreement and Workday accounting system
- Currently supporting Director and performing a global team lead role with resources in North America, Europe, Asia Pacific and COE
- Daily operations and functionality include interpreting and applying business rules against customer orders, determining acceptance or revisions of contracts before the order/contract can proceed through the internal processes, accounting systems and product fulfillment
- Working cross functionally with Sales Effectiveness promoting CPQ, training, and trusted partnership awareness and engagement
- Also work with Finance, Accounting, Auditing, Fulfillment, Legal as well on a daily basis fulfilling software contracts lifecyles
- Work thoroughly and methodically with Director to guide the Order Validation and Order Alignment team through order/contract resolution at times of critical path for revenue recognition and sales bookings i.e
- End-of-quarter and end-of-year close
- Currently providing and uplifting CPQInfo support and process
- Active CPQ Core Team member participating in strategies, decision-making developments, project mnagement and deployment of the new system.
Staff Accountant II
Blue Yonder fka JDA Software, Inc.
04.2012 - 01.2016
- Specializing in revenue accounting
- Worked closely with JDA Project Accountants, VP’s, Project Managers, and Resource Controllers amongst the organization to ensure all projects currently created by Tenroxpsg team are appropriately produced in the T&E system and the consulting teams are appropriately trained and booked for all future implementation projects
- Resource Controllers determine what resources are needed to successfully deliver each project (number of consultants needed on each project phase, skills needed, mobility required, etc.), and then arrange for these resources by working with internal partners and external suppliers (e.g
- Managers of JDA consulting departments, system integrators, and companies providing IT contractors)
- Resource Controllers are critical for the successful delivery of JDA solutions
- Their roles combine Project Management and HR Management tasks
- Functioned with Solution Managers, other Resource Controllers, Client Partners and Project Managers to define current and future resource requirements
- Maintains up-to-date knowledge base of existing resources, skill levels, and certifications
- Identify and match appropriate resources to project needs
- Operated with appropriate management staff to ensure an appropriate level of training is achieved to fulfill customer requirements
- Worked with other project members to ensure customer satisfaction with resource allocation ensured resource allocation and billing are consistent with the contractual agreements
- Worked with the consulting Directors and HR department to develop and recommend training initiatives that address short- and long-term skill gaps within the team
- Produce Management reports to track resource and revenue performance.
Treasury Financial Analyst
APS Pinnacle West Capital Corporation
03.2008 - 03.2012
- Manage financial transactions, producing investment reports
- Prepare management reports and financial summaries for executive management using Microsoft Excel, Bloomberg and Federal rating information
- Collaborate with staff and business unit clients to develop fundamental knowledge and understanding of client business environment, priorities, and processes Preparation of monthly project accruals reports to accounting, assist Department Leaders in vendor contracts and purchase order management, as well as invoice coding, and tracking
- Working general direction, conducting a variety of complex financial analysis projects or functions referring to established policies and practices for guidance
- Perform a variety of complex duties in account maintenance, requiring the application of professional accounting techniques
- Analysis of and maintain company mutual fund investments
- Monthly and annual bank fee statement analysis, Accounts receivable reviews, FITCH S&P and Moody’s quarterly reporting’s, Commercial Paper interest and AFUDC monthly reporting.
Education
Associate of Applied Science - Accounting And Business Management
UAA
AnchorageSkills
- Funds distribution
- Report Preparation
- Strategic Communication Management Professional (SCMP)
- Data inputting
- ERP Software
- Business Tracking
- Problem-Solving
- Risk Assessments
- Variance Analysis
- Bookkeeping
- Advanced financial analysis
- Salesforce CRM
- Reserves Recommendations
- Intuit QuickBooks
- Investment Opportunity Identification
- Comparative analysis
- Economic Influence Assessments
- Account Reconciliation
- Compiling Data
- Fiscal law understanding
- Report Preparation and Presentation
- Flexible team player
- SPSS/STATA/SAS software
- Revenue Recognition
- Microsoft Excel
- Research and Data Analysis
- Knowledge of ERP (Enterprise Resource Planning) software
- Statistical Analysis
- Quality Evaluation
- Cash Flow Management
- Strategic Communication Management Professional
- Documentation skills
- Financial Management
- Auditing procedures
- Budget support
- Chart and Graph Preparation
- Research abilities
- Advanced computer skills
- Data Collection & Research
- GAAP and statutory reporting
- Business Development
- Analyzing performance
- Impact Assessment
- General ledger accounting
- Expert in customer relations
- Facilities Inspection
- Financial Modeling
- Interdepartmental Coordination
Technical Aptitude And Skill Proficiencies
Application Engineer cross functional with–cloud, sales, deal desk, renewals, and accounting Software Conversion/modifications and implementation of modifications to existing information technology (IT) systems and utilize development of new IT systems to optimize business processes. Technical Integration & Inscription Presale Opportunity Outcome Presales Metrics/Specifications Ability to learn new proprietary systems/applications quickly and easily Process Improvement System Administrator - Sales force Data Integrity Compliance and fulfillment Sales Trainings UAT Deal Structure within Deal Desk & Sales Organization All aspects of Microsoft Office Software Applications Work Authorization preparation and technical writing for capital expenditures 50M-625M Budget Preparation Job Cost Accounting Certified QuickBooks Professional Inventory Control Audits Administration of Government Contracts Proposal/Bid/Quote Preparation in Construction, Utility, Oil & Gas, Energy and Facility and Software lines of business Multiple Oracle Software Maximo Power Plant Cost Repository Data File exchanges Fully Executed Contract Approval to minimize Amendments. Financial Statements Reconciliation Audits complex in nature, networks, general ledgers, equipment, Document Control Implementation Corporate Banking and Finance Laborer’s & Union correspondence Finance/accounting related activities where functions are complex in nature DOMO Cognos APTTUS Sales Force CRM Workday CPQ/CLM PeopleSoft Primavera AS400 System
References
References available upon request
Quote
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Walt Disney
Timeline
Sr. Business Enablement Consultant-Contract
OpenTech Alliance
01.2022 - 04.2023
Global Sales Operations Manager
Kinaxis Software Company
09.2020 - 11.2021
Global Sales Operations Manager
Blue Yonder fka JDA Software, Inc.
10.2017 - 11.2019
Global Sales Operations - Order Validation, Sr. Analyst
Blue Yonder fka JDA Software, Inc.
01.2016 - 10.2017
Staff Accountant II
Blue Yonder fka JDA Software, Inc.
04.2012 - 01.2016
Treasury Financial Analyst
APS Pinnacle West Capital Corporation
03.2008 - 03.2012
Associate of Applied Science - Accounting And Business Management
UAA
Facilities Management and Executive Projects Financial Analyst
Palo Verde Nuclear Generating Station
Nuclear Engineering Financial Analyst
Palo Verde Nuclear Generating Station